timf
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| posted on 14/10/07 at 05:32 PM |
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what happens when safety recalls arent done
jeep cherookee turns corner and lower ball joint pulls out of housing in upright drops into wheel and cuts a groove .
apprently there was a recall last year but they seem to forget where i lived but can still send me invites for test drives of the new models
[Edited on 14/10/07 by timf]
A prisoner of war is a man who tries to kill you and fails, and then asks you not to kill him."
- Sir Winston S. Churchill, 1952
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smart51
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| posted on 14/10/07 at 05:34 PM |
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Looks like you've answered your own question in your pictures. Bad luck mate. Complain politely but forcefully and try to get it all fixed,
including a new wheel.
[Edited on 14-10-2007 by smart51]
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speedyxjs
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| posted on 14/10/07 at 06:46 PM |
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Bad luck but jeep should cover the costs for that if it was a recall 
How long can i resist the temptation to drop a V8 in?
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fesycresy
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| posted on 14/10/07 at 06:47 PM |
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I'd push for a free service too.
Surely it's up to them to prove contact with you as they've supplied an unsafe vehicle ?
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The sooner you fall behind, the more time you'll have to catch up.
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rusty nuts
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| posted on 14/10/07 at 06:52 PM |
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Audi had a recall on the A4 models for a similar fault , I had a customer who had a ball joint fail , I replaced both bottom arms . Audi reimbursed
him for parts and labour even though the repair was carried out by an independant garage. At the time the Audi was 3 years old and well out of
warranty
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timf
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| posted on 15/10/07 at 10:12 AM |
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phone call from dealer
yes sir you should have received the recall last year. we will send the low loader out to collect your car tomorrow and replace both sides of the
suspension and the wheel
A prisoner of war is a man who tries to kill you and fails, and then asks you not to kill him."
- Sir Winston S. Churchill, 1952
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David Jenkins
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| posted on 15/10/07 at 12:50 PM |
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Can't complain about that standard of service - apart from not getting the recall notice, anyway...
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timf
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| posted on 15/10/07 at 02:14 PM |
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apparently the original dealer set all notifications to their registered office address and to the the purchasers address. Great the original
dealership sold out to another and all paperwork wasn't updated. As such if you know any one who brought a jeep/chrysler in ipswich from
hadleigh car port they wont have had any of the safety recalls carried out and they would be adviesed to contact the nearest dealership asap
A prisoner of war is a man who tries to kill you and fails, and then asks you not to kill him."
- Sir Winston S. Churchill, 1952
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procomp
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| posted on 15/10/07 at 02:18 PM |
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Hi Get them to chech the steering drag link joints also. They have a habit of failing also but no recall ever issued on them. Ussually picked up at
mot time before they finally give up.
Cheers Matt
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timf
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| posted on 15/10/07 at 03:19 PM |
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quote:
Originally posted by procomp
Hi Get them to chech the steering drag link joints also. They have a habit of failing also but no recall ever issued on them. Ussually picked up at
mot time before they finally give up.
Cheers Matt
rack and pinion on the 2002 -> models so no drag links but thanks for the heads up anyway
A prisoner of war is a man who tries to kill you and fails, and then asks you not to kill him."
- Sir Winston S. Churchill, 1952
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