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Westfield getting chassis safety issues removed from the owners club...
Mr Whippy - 24/10/08 at 11:01 AM

Well I see the cracking chassis issue topic has been deleted after the company became aware of the forum discussions and the Westfield club was asked to remove it which they did.

Is this right I wonder even ethical, if their chassis have a dangerous flaw and going by what was written in the posts it seems so, then is could result in owners safety being a risk, should they be able to hush it up??

Imagine Boeing doing that and people died.

think this will work now

can't imagine who told the company

[Edited on 24/10/08 by Mr Whippy]


speedyxjs - 24/10/08 at 11:02 AM

Linky noty worky


jabbahutt - 24/10/08 at 11:12 AM

Certainly seems that they don't want the subject becoming common knowledge.

Makes you want to ring up as a potential
customer and ask questions.

[Edited on 24/10/08 by jabbahutt]


SeaBass - 24/10/08 at 11:13 AM

The whole think stinks...

1) Did that chassis simply fail... mmm

2) Westfield have not done themselves any favours. The chap has obviously not been happy with what's happened.

3) The chassis repair at the rear IMHO is not sound.

4) A smear campaign never helps anything.

JC


Mr Whippy - 24/10/08 at 11:22 AM

the repair was mad, why didn't they just cut out the tube and weld in another!!

tack welding some bits to it was as amateurish as could be


l0rd - 24/10/08 at 11:24 AM

Are they trying to cover up this issue and had the club removing the post?

I would like to know things like that could happen if i was about to get a westfield.


r1_pete - 24/10/08 at 11:37 AM

quote:
Originally posted by Mr Whippy
the repair was mad, why didn't they just cut out the tube and weld in another!!

tack welding some bits to it was as amateurish as could be


It was, and as the later post showed it was failling all over, clearly a faulty chassis, how many more are there? They should have taken his car and built it into a new chassis, that sort of service is worthy of publicity.

[Edited on 24/10/08 by r1_pete]


Confused but excited. - 24/10/08 at 11:58 AM

I would have expected the club to been more concerned in the safety of their members, rather than any potential embarassment to Westfield.
Surely making Westfield take any neccessary action to sort this obvious manufacturing fault can only do the marque some good.
I for one (had I been considering a possible purchase), would not now consider buying one.


woodster - 24/10/08 at 12:06 PM

i like that last line

"the postings and other relevant information regarding this matter has been referred to legal authorities"

lol


Mr Whippy - 24/10/08 at 12:11 PM

quote:
Originally posted by woodster
i like that last line

"the postings and other relevant information regarding this matter has been referred to legal authorities"

lol


I know Westfield threatens their own owners club for bad PR! says it all really


02GF74 - 24/10/08 at 12:30 PM

quote:
Originally posted by Mr Whippy

Imagine Boeing doing that and people died.



Boeing and other US plane builders have done that, if accident investigators on national geographic is to be believed.

It is a caluclated risk and cost thing - you may lose a few people but save millions and it is the bottom line that drives these companies. No different to any other.

Ofcourse if we have to pay £ 10,000 for a short hop airline ticket on a plane that have escape capsules with own air supply and parachute, then we the punters would be complaining so it is a no win situation.

... back to the Westfield, I didn't read the full story but as far as I could tell, it was one sided from the owners point of view hence maybe why W asked for removal.

Nevertheless no car chassis should fail like that.


nick205 - 24/10/08 at 12:31 PM

IMHO there's always more to any story than is conveyed to those reading an internet forum. There will undoubtedly be facts we're not privvy to which may cast a different light on things.

Again IMHO (and we've all seen it on here with GTS and their customers) trying to resolve a customer/supplier issue in public is very very rarely a constructive method.


MikeCapon - 24/10/08 at 12:31 PM

quote:
Originally posted by woodster
i like that last line

"the postings and other relevant information regarding this matter has been referred to legal authorities"

lol


I'm a long way from being a member of the grammar police. I make enough spelling and grammatical errors myself. But then I'm not representing a major manufacturer in what is after all a very delicate manner.

If they pay as little attention to the rest of their job???????????


twybrow - 24/10/08 at 12:34 PM

If you read the few Westfield posts, the MD can not spell/use the English language to save his life... Effect/affect - he should google the difference! Not good!


woodster - 24/10/08 at 12:40 PM

quote:
Originally posted by Mr Whippy
quote:
Originally posted by woodster
i like that last line

"the postings and other relevant information regarding this matter has been referred to legal authorities"

lol


I know Westfield threatens their own owners club for bad PR! says it all really


I'm still shaking my head its not the way to run a business


Humbug - 24/10/08 at 12:52 PM

Without knowing all the facts, just looking at the later pictures of the chassis, with what looked like clean breaks all over the place, did not give me great confidence. I owned a 1992 Westfield SE for a year (when it was 10 or so years old) and it was absolutely fine, but the one in the deleted thread was something else!


Paul TigerB6 - 24/10/08 at 01:10 PM

quote:
Originally posted by l0rd
Are they trying to cover up this issue and had the club removing the post?

I would like to know things like that could happen if i was about to get a westfield.



Seems very clear that they ARE trying to cover it up yes!! I read the whole thread on the WSCC site yesterday and i was disgusted with Westfield's action. Personally i think the guy was daft for coughing up to pay for the repair after he had an email from Westfield saying previously that the repair would be free. To then go and threaten the owners site with legal action is disgraceful!! That company seems to want to alienate their customers / potential customers. One thing's for sure - i'd never buy a Westfield after reading the thread so you can see why they started the threats!! The guy should have been given a brand new chassis free of charge IMHO.

Westfield - yet another corporate bully!!!! If that was my chassis i'd contact Trading Standards and bully them back


02GF74 - 24/10/08 at 01:17 PM

^^^ you are right.

I don't think the driectors that run businesses appreciate the power of the interweb net majiggy wotsit.

Rather than hush it, they could have turned it around and sorted the problem.

Fair enough, it would have cost them a chassis but the value of the good PR would have much less than any advertising.

Having said that, it is mostly bad stuff that gets reported and you don't many posts saying I ordered x fromy y and it was as expected. You do on occasional get mention of exceptional service.


Mr Whippy - 24/10/08 at 02:54 PM

to quote a builders web site, obviously a known problem -

quote:
The chosen kit

I decided on a WESTFIELD basic starter kit with V8 bonnet and removable rear wings and slightly lighter lay-up fibreglass body, I also asked for a lightweight chassis made out of 18 gauge metal same as their race car chassis but Westfield told me they wouldn't sell me one if I was going to put the vehicle on the road, they told me that the chassis would crack with road use.
I personally didn't belief that as I thought the bike engined kits all had the lightweight chassis, I couldn't persuade him to sell me one even though he knew I was putting a bike engine in the car, this annoyed me but I just wanted to get on and order the kit.


site link



[Edited on 24/10/08 by Mr Whippy]


Paul TigerB6 - 24/10/08 at 03:00 PM

^^^ That goes totally against what was originally said by Westfield when they examined the damaged chassis doesnt it?? Do i rember wrongly or did they accuse the owner of putting it on the track and said that will have been what caused the damage???


Hellfire - 24/10/08 at 03:07 PM

quote:
Originally posted by MikeCapon
quote:
Originally posted by woodster
i like that last line

"the postings and other relevant information regarding this matter has been referred to legal authorities"

lol


I'm a long way from being a member of the grammar police. I make enough spelling and grammatical errors myself. But then I'm not representing a major manufacturer in what is after all a very delicate manner.

If they pay as little attention to the rest of their job???????????


Never start a new sentence with BUT...


Mr Whippy - 24/10/08 at 03:31 PM

quote:
Originally posted by Hellfire
quote:
Originally posted by MikeCapon
quote:
Originally posted by woodster
i like that last line

"the postings and other relevant information regarding this matter has been referred to legal authorities"

lol


I'm a long way from being a member of the grammar police. I make enough spelling and grammatical errors myself. But then I'm not representing a major manufacturer in what is after all a very delicate manner.

If they pay as little attention to the rest of their job???????????


Never start a new sentence with BUT...


But that's how people speak, an old rule when cave men walked the earth no doubt

[Edited on 24/10/08 by Mr Whippy]


dhutch - 24/10/08 at 04:36 PM

I dont know if anyone here has not seen the photos. But as i commented on the thread before it looks pretty dam scary.

I mean, the bits round the diff, maybe just maybe. Big engine, big power, lots track action, curbs. Whatever.

But the failed front rail members didnt look clever at all. And the repair was indeed a disgrace. Something i would have been proud of if i'd done it in a pit garage with someone elses welder and some angle iron from the carpark floor. But not factory rectification work standard even for a wed friday.


Daniel


splitrivet - 24/10/08 at 04:44 PM

How conveniant for Westfield an owner has a genuine gripe they treat him like shite, do a dangerous repair then have the owners club remove any trace of it.
If they had been a company worth trusting they should have treated the guy fairly to start with.
Cheers,
Bob


Paul TigerB6 - 24/10/08 at 04:48 PM

quote:
Originally posted by splitrivet
How conveniant for Westfield an owner has a genuine gripe they treat him like shite, do a dangerous repair then have the owners club remove any trace of it.


And forced the WSCC hide the thread with a lightly veiled threat of legal action knowing that the club wouldnt be able to defend any action. Absolutely disgusting IMHO


NeilP - 24/10/08 at 06:30 PM

quote:
Originally posted by dhutch
I dont know if anyone here has not seen the photos. But as i commented on the thread before it looks pretty dam scary.

I mean, the bits round the diff, maybe just maybe. Big engine, big power, lots track action, curbs. Whatever.

But the failed front rail members didnt look clever at all. And the repair was indeed a disgrace. Something i would have been proud of if i'd done it in a pit garage with someone elses welder and some angle iron from the carpark floor. But not factory rectification work standard even for a wed friday.


Daniel


From my perspective the issue is not one of the gauge of the steel but of the underlying steel quality. Those cracks appeared to have all started at the welds and in places that wouldn't necessarily get the highest of the cyclic forces that would make the gauge the primary issue i.e. you would see a ductile tear first. These look like textbook brittle fractures eminating as a result of microscopic material damage from weld heating. Two ways to overcoming this; a better quality steel or preheating before welding. On the basis that one one manufacturer does this as they braize all of their joints then it points to the steel quality first, gauge second...

For any involved lawyers, this is of course all IMHO and made as a personal statement without bias on a public forum so go stick your heads up your @rses


Paul TigerB6 - 24/10/08 at 06:40 PM

quote:
Originally posted by NeilP
For any involved lawyers, this is of course all IMHO and made as a personal statement without bias on a public forum so go stick your heads up your @rses



Come on don't mince your words. Just say it!!


austin man - 24/10/08 at 08:55 PM

and McDonalds got sued for selling hot cups of coffee which burn when spilt. But its okay to sell a structure that self destructs. Remind me to buy the coffee and not the structure. Coffee £1.49 potential £1000,000 return,
cost of structure and accessories £10k - £15k return -= potential disaster. Who said caffeinfne is bad for you


Syd Bridge - 24/10/08 at 08:56 PM

I managed to see the pics before the Westfield heavies had them deleted.

The repairs are abominable. Something the local blacksmith wouldn't even do in his forge. Again, who was the 'engineer'who specced the repairs?I bet he doesn't exist.

The failures...To me, they look like brittle fractures, started out due to haz problems, and exacerbated by stress fatigue, with a dash of dodgy steel thrown in.

All the cracks are in stress concentration areas, so classic failure situation.

Also, I would surmise that the back end, and the front, have never been analysed for stresses. If they had, those cracks would never have happened.

What makes me say what I just wrote? You can get a bit blase about things, so I ran the numbers on a current project with irs, AFTER I had looked at the diff carrier design. Silly me. The forces on the diff supports are a lot more than a man would imagine. And when you throw in 'drop the clutch at 7K' starts, then those forces are multiplied many times instantaneously. Needless to say, a bit more metal was added.

Hard mounted diffs also transmit a lot more vibration and local stresses than compliantly mounted items.

I expect to see a lot more of these types of failures as time goes on, and not just Westfields. Just about everything with a hard mounted diff in a se7en type car is suspect. I've not seen one, from any maker, that looks sufficient after what my calcs showed up. If it's not the mounts which the diff bolts to directly, it's the bits that the mounts are attached to. The system needs to be viewed as a whole.

Maybe it's just me though, and got a couple of decimal points in the wrong place.

All I know is that you need as many triangles (proper triangles, not gussets) back there as can be fitted in, and the whole back end needs to be attached to everything in front of it, above it, sideways, in every and any way possible.

Cheers,
Syd.

HAYNES ROADSTER BUILDERS NOTE THE ABOVE CAREFULLY. YES,SERIOUSLY.

BUYERS OF OTHER KITS MIGHT WANT TO ASK A FEW QUESTIONS OF THE MANUFACTURERS AS WELL.

Edit: I'm away for the weekend now, hiding in a bomb shelter, so don't waste your efforts sreaming me down. I can't hear you. Deaf anyway!

[Edited on 24/10/08 by Syd Bridge]


tks - 24/10/08 at 10:29 PM

quote:
Originally posted by Syd Bridge
I managed to see the pics before the Westfield heavies had them deleted.

The repairs are abominable. Something the local blacksmith wouldn't even do in his forge. Again, who was the 'engineer'who specced the repairs?I bet he doesn't exist.

The failures...To me, they look like brittle fractures, started out due to haz problems, and exacerbated by stress fatigue, with a dash of dodgy steel thrown in.

All the cracks are in stress concentration areas, so classic failure situation.

Also, I would surmise that the back end, and the front, have never been analysed for stresses. If they had, those cracks would never have happened.

What makes me say what I just wrote? You can get a bit blase about things, so I ran the numbers on a current project with irs, AFTER I had looked at the diff carrier design. Silly me. The forces on the diff supports are a lot more than a man would imagine. And when you throw in 'drop the clutch at 7K' starts, then those forces are multiplied many times instantaneously. Needless to say, a bit more metal was added.

Hard mounted diffs also transmit a lot more vibration and local stresses than compliantly mounted items.

I expect to see a lot more of these types of failures as time goes on, and not just Westfields. Just about everything with a hard mounted diff in a se7en type car is suspect. I've not seen one, from any maker, that looks sufficient after what my calcs showed up. If it's not the mounts which the diff bolts to directly, it's the bits that the mounts are attached to. The system needs to be viewed as a whole.

Maybe it's just me though, and got a couple of decimal points in the wrong place.

All I know is that you need as many triangles (proper triangles, not gussets) back there as can be fitted in, and the whole back end needs to be attached to everything in front of it, above it, sideways, in every and any way possible.

Cheers,
Syd.

HAYNES ROADSTER BUILDERS NOTE THE ABOVE CAREFULLY. YES,SERIOUSLY.

BUYERS OF OTHER KITS MIGHT WANT TO ASK A FEW QUESTIONS OF THE MANUFACTURERS AS WELL.

Edit: I'm away for the weekend now, hiding in a bomb shelter, so don't waste your efforts sreaming me down. I can't hear you. Deaf anyway!

[Edited on 24/10/08 by Syd Bridge]


remember:

the grip level is the weakest point...
so in first gear at 7k rpm and leaving the clutch won't do much harm because the rearwheels whill start screaming/spinning...

if you woud let rest an olifant on the rear of the car and re do it... then the ggrip will be higher and the diff will need to withstand more forces...


an.owner - 24/10/08 at 11:35 PM

Guys...

As a westfield owner, a member of WSCC and someone has followed the topic on the wscc boardroom from the start.....

there is an update from WSC MD.

http://boardroom.wscc.co.uk/cgi-bin/ikonboard.cgi?act=ST;f=15;t=67756

imo- asking wscc to supsend the topic whilst investigations take place was a little foolish in hindsight, but i can understand why this would be the case..... and this might have been the advice from the legal team at their insurance company.

i feel sorry for the owner in question and i believe that wsc will meet any of their responsiblites, and we will see a resolution for him soon.


A Proud Westie Owner


Paul TigerB6 - 24/10/08 at 11:40 PM

^^ Link not available to non members. Can you copy the text across??


an.owner - 25/10/08 at 05:50 AM

quote:
Originally posted by an.owner
Guys...

As a westfield owner, a member of WSCC and someone has followed the topic on the wscc boardroom from the start.....

there is an update from WSC MD.

http://boardroom.wscc.co.uk/cgi-bin/ikonboard.cgi?act=ST;f=15;t=67756

imo- asking wscc to supsend the topic whilst investigations take place was a little foolish in hindsight, but i can understand why this would be the case..... and this might have been the advice from the legal team at their insurance company.

i feel sorry for the owner in question and i believe that wsc will meet any of their responsiblites, and we will see a resolution for him soon.


A Proud Westie Owner


To all Westfield Sports Car Club Members

It was a difficult decision to have to request the suspension of communication on this issue, but this was to protect the company, WSCC and the individual whilst maintaining our position with our insurance company. However, it is in no way an attempt to sweep the issue under the carpet. Our track record while we have been owners of the company has been to ensure that any problems of a safety nature are fully investigated, dealt with, product communicated and product recalled where necessary. If at any time we believe that other cars in service or being built are at risk, we will issue a statement and recall. The evidence that we have at this stage, on the issue in question, does not indicate such a risk but once again we need the whole evidence.


Edited by Julian Turner on Oct. 24 2008,19:08

[Edited on 25/10/08 by an.owner]


NeilP - 25/10/08 at 10:48 AM

Better - But still doesn't excuse the, "...has been refered to the relevent legal authorities..." bullshit he wrote the day before...


Paul TigerB6 - 25/10/08 at 10:54 AM

quote:
Originally posted by NeilP
Better - But still doesn't excuse the, "...has been refered to the relevent legal authorities..." bullshit he wrote the day before...


Totally agree with Neil. There should never have been any mention of any sort of legal proceedings in this case. A response similar to the above along with actually working with the owners club to see if it was a one off dodgy chassis or a more widespread problem would have lead to a much better response from the club members!!

Talk about scoring an own goal!! Risking alientating a chunk of the membership like that!!


CaptainJosh - 25/10/08 at 11:31 PM

<quote>
remember:

the grip level is the weakest point...
so in first gear at 7k rpm and leaving the clutch won't do much harm because the rearwheels whill start screaming/spinning...

if you woud let rest an olifant on the rear of the car and re do it... then the ggrip will be higher and the diff will need to withstand more forces...
</quote>

Surely thats like saying that there is no dynamic stress worries in a chassis at all because the force is transfered to the ground and therefore to the tires, so you can just trust the tires to slip all the time?

Reality is that the force is seen through all the connecting components, the differential has to create an almost equal and opposite force to that of the prop shaft (aka engine) otherwise it would just spin in place ( the differential casing wants to spin with its input shaft ).


Anyway, if you looked at the whole process in slow motion you will see that the wheels are actually the last thing to take the force through the system and the diff will twist on its mounts ( if they are soft, if they are not, the force is still there but its less visual ) as it takes the load before the wheels even spin in the slightest.

You have to be thinking in tenths of a second, but sometimes thats all it takes.

-Josh


MikeR - 27/10/08 at 12:12 AM

this is part of the reason i was thinking of adding a little more steel around my diff mounts to triangulate the forces forwards & add a separate pan hard bar triangulation to the non pan hard bar side to take the forces rear-wards.

well i reckon the chassis is only 380ish kg at the moment (no body work, no electics, no roll bar, no brake lines, no fuel lines, no ali panels, no seats, no belts) so it can take an extra kg or two.


kb58 - 31/10/08 at 02:59 PM

With a Miata drivetrain and IRS, the forces are around 1200lbs at the IRS diff mounting points, and as Syd points out, that's with smooth clutch engagement. Dumping the clutch or any other type of drag race start will make the forces many times larger. Using racing slicks and/or bigger engines makes the situation even worse.