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E-bay Puzzle?
Dick Axtell - 8/5/09 at 08:15 AM

Have successfully bid for an E-bay item. Seller indicated that it was to be collected.

Have sent message proposing optional dates for said collection.

No response from seller - absolutely s.f.a.

What should the next move be? Haven't parted with any dosh, yet.


mookaloid - 8/5/09 at 08:20 AM

request his contact details then telephone him if he has a phone number listed.


stevegough - 8/5/09 at 09:03 AM

Been in the same position several times myself.

Frustrating, isn't it?

Several questions - how long have you given it since winning the bid?
How long since you wrote to him / her?
Any possible further contact details buried in the advert?
How good is their 'feedback'?
Do you have a bad 'gut feeling'?

Also several plausible reasons for them not replying - could have gone on holiday! - yes, even though theyv'e things 'ending soon' ! - could be a fault with their computer or internet provider ? Might be 'working away' or 'on a course' for several days.

I know it is frustrating, but you have obeyed the golden rule - not paid!

I think it is unlikely to be a scammer, but there are people who do set things up like this - ie. - collection only - in the hope that you think it is above board - so you cough up a deposit etc only to find either a false address or they just go silent on you.

Long reply - but hope this helps, be patient - and contact ebay helpline as a last resort.

Regards and good luck, Steve.


smart51 - 8/5/09 at 09:28 AM

People are a bit absent minded sometimes. It is possible that they set up a standard auction of 10 days or 2 weeks, forgetting that they'll be away.

I'd try and contact them by phone but would leave it 2 weeks from the sale date before raising a non-delivery with eBay. They always seem to find in favour of the buyer so don't worry. It is a pain though as you have to wait for it to be resolved before buying alternatives elsewhere.


Dangle_kt - 8/5/09 at 11:00 AM

did it go for buttons? Sometimes people decide its worth more and go quiet.

You cant force the guy to sell really.


Dick Axtell - 8/5/09 at 02:52 PM

Thanks for the feedback, everybody.

Most of the possible reasons for zero replies, which I had considered as possibilities, were mentioned in your postings.

Sellers contact details were merely postcode; have already consulted Tom-Tom to locate him a little more closely.


Dick Axtell - 9/5/09 at 02:46 PM

quote:
Originally posted by smart51
.....leave it 2 weeks from the sale date before raising a non-delivery with eBay.


Followed your suggestion. Gotta call yesterday evening, and went up to Stockport to collect it today. Seems to be satisfactory, so worthwhile purchase.