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Amazing service from Milligrip Spanners
Irony - 22/6/10 at 10:09 AM

I bought a Milli - grip adjustable spanner and Stafford last year and having used it rather excessively I seem to have bent something inside because now there is slight play in the jaws. Serves me right really for trying to unstick a stuck nut with them. I think I might have put wayy to much torque through them to be honest.

I saw the Milli-grip man at Newark and spoke to him about the problem. He looked baffled and shocked that I might have been able to break one of his products (always a sign of good quality). We discussed the problem and he said 'There is no such thing as a unsatisfied customer at Milligrip'. He immediately gave me a new spanner even though I didn't have my broken one with me or proof of purchase.

Amazing service - I suggest you all buy one.

Linky Spanner Link

hughpinder - 22/6/10 at 10:16 AM

I bought one at Newark this year - seems like a good bit of kit.

Hugh

RichardK - 22/6/10 at 11:13 AM

Yep I've got a metric one, waiting for the imp version, great tools.

Cheers

R

jeffw - 22/6/10 at 11:54 AM

Well that has made me buy a pair of them....good advertising

dhutch - 22/6/10 at 12:25 PM

quote:
Originally posted by RichardK
Yep I've got a metric one, waiting for the imp version..
Yeah.
- Nothink like having a metric adjustable when you need an imperial one....?

Humbug - 22/6/10 at 01:09 PM

quote:
Originally posted by dhutch
quote:
Originally posted by RichardK
Yep I've got a metric one, waiting for the imp version..
Yeah.
- Nothink like having a metric adjustable when you need an imperial one....?


They click to specific settings rather than being infinitely adjustable/sloppy like normal ones.

I'll add my praise for this product too

Irony - 22/6/10 at 01:39 PM

The action is smooth when you close the jaw around a nut but then it somehow locks itself into place at a set metric scale. So you should have a metric sized jaw and not a approximate metric sized jaw.

[Edited on 22/6/10 by Irony]

matt_gsxr - 22/6/10 at 04:03 PM

Perhaps they need to change their website:

"
Will the ratchet wear out?
In all the many thousands we have sold in the last four years, we haven't had one single Milli-grip returned where the ratchet has worn out.
"

looks like a good product though

Strontium Dog - 22/6/10 at 04:26 PM

quote:
Originally posted by matt_gsxr
Perhaps they need to change their website:

"
Will the ratchet wear out?
In all the many thousands we have sold in the last four years, we haven't had one single Milli-grip returned where the ratchet has worn out.
"

looks like a good product though


Technically he hasn't returned it