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Author: Subject: If a company is bought, can the buyer NOT honour warranties?
FASTdan

posted on 11/7/12 at 01:39 PM Reply With Quote
If a company is bought, can the buyer NOT honour warranties?

A question for the LCB fountain of knowledge.....

I have a GT Zaskar LE mountain bike frame from circa 1996 (!!) that has a crack in it. Frame was purchased new, came with a lifetime frame warranty and I still have the receipt.

Having returned it to the shop to push my luck in getting a new one the shop has been informed by the importer that GT were bought by another company several years ago and whom are not honouring warranty claims.

I expected this to be the case as I'd already googled 'GT lifetime warranty' and discovered similar tales on bike forums. But I'm just curious if they can actually do that - more as a matter of interest as I dont think I have the energy to pursue it seriously. I can see why the purchasing company wouldn't want to take on warranties - but I'd be a bit p*ssed off say 18 months into ownership of the bike if that happened and so you'd think there'd be something in place to protect the consumer from such eventualities?

[Edited on 11/7/12 by FASTdan]





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mookaloid

posted on 11/7/12 at 01:56 PM Reply With Quote
I suspect that you would need to read the small print.

Generally speaking there is probably nothing you can do if it is a manufacturers warranty however if it was an insurance based warranty, underwritten by an insurance company then even if the manufacturer goes bust then the warranty should still exist.

I guess it isn't insurance based in this case though





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nick205

posted on 11/7/12 at 02:00 PM Reply With Quote
Having just gone through a change of company ownership (bought from administration) we are not legally obliged to honour the warranty on goods sold by the original company. I'm not sure if the same would apply where a company is simply bought out though.






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redscamp

posted on 11/7/12 at 05:35 PM Reply With Quote
i worked for a company that changed the last part of its name from limited to international
basicaly sold itself to its self just to avoid libilty.

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tegwin

posted on 11/7/12 at 07:45 PM Reply With Quote
If you took it to court they would throw it out. I would reasonably expect a mountain bike frame to last 10 years. You have used it's full lifetime :-)





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JoelP

posted on 11/7/12 at 08:07 PM Reply With Quote
Or maybe 'lifetime warranty' means that if it breaks, it will probably kill you, thus it will have lasted your lifetime?!






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