pewe
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| posted on 23/11/11 at 03:36 PM |
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DVLA strike again.....
Just received my reg doc for the latest acquisition.
This shows the model type as an MX5 and body type as Saloon!
In fact it's a Eunos and Sports body.
Being the up-standing citizen I am I decide to talk to DVLA and find out if the doc can be modified to show the correct info.
You can no doubt guess what's coming and I had a feeling of deja-vu.....
After going through what must have been about 25 options I finally speak to what sounded vaguely like a human-being and explained the situation.
On both counts they "require written confirmation from the manufacturer" that these details are correct.
OK I'm not bothered about the Eunos part as I'm perfectly prepared to declare its origins when I take out insurance.
The saloon description might cause problems in the future so I really would like this corrected.
So I say to the Drongo at the other end "all MX5's are sports bodied and have never been saloons" - Drongo "we need written
confirmation from the manbufacturer".
Me "but surely your data -base will show all MX5's are Sports?" - Drongo "we don't carry databases for model
types".
Me " so every motoring magazine in the country shows MX5's as sports - can't you look those up ?" - Drongo "we can only
act on information from the manufacturer".
Me "but it was manufactured in 1990, I doubt the manufacturer will have records that far back and it was imported from Japan in the in 2008 so
must have been SVA'd then to obtain the reg no. - it must thus be an error on your part when issuing the docs." - Drongo
"that's as maybe but we would need that information from the manufacturer".
Me "can I speak to your supervisor?" - Drongo " they will only tell you the same".
Me " but I'd like to speak to them" - Drongo "do you want the address to write into?"
Me "why have I bothered?" & hung up.
It would be funny if it wasn't so frustrating.
Do they employ Drongos as part of their policy to drivel out stock answers or is it just that they want to make life awkward?
Rant over.
Cheers, Pewe
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Talon Motorsport
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| posted on 23/11/11 at 04:05 PM |
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Don't ever make the same mistake as me and put 3 V5 in the same envelope! I've appartly scraped a xr2i 2500 diesel an escort van that
weighs 3500kg and transit with a 1600 petrol engine and they could'nt even get my postcode correct. I've sent them 4 special recorded
letters and they still want £80 for the xr2i that was scrapped by in 2008.
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mookaloid
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| posted on 23/11/11 at 04:14 PM |
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quote:
Originally posted by pewe
Just received my reg doc for the latest acquisition.
This shows the model type as an MX5 and body type as Saloon!
In fact it's a Eunos and Sports body.
Being the up-standing citizen I am I decide to talk to DVLA and find out if the doc can be modified to show the correct info.
You can no doubt guess what's coming and I had a feeling of deja-vu.....
After going through what must have been about 25 options I finally speak to what sounded vaguely like a human-being and explained the situation.
On both counts they "require written confirmation from the manufacturer" that these details are correct.
OK I'm not bothered about the Eunos part as I'm perfectly prepared to declare its origins when I take out insurance.
The saloon description might cause problems in the future so I really would like this corrected.
So I say to the Drongo at the other end "all MX5's are sports bodied and have never been saloons" - Drongo "we need written
confirmation from the manbufacturer".
Me "but surely your data -base will show all MX5's are Sports?" - Drongo "we don't carry databases for model
types".
Me " so every motoring magazine in the country shows MX5's as sports - can't you look those up ?" - Drongo "we can only
act on information from the manufacturer".
Me "but it was manufactured in 1990, I doubt the manufacturer will have records that far back and it was imported from Japan in the in 2008 so
must have been SVA'd then to obtain the reg no. - it must thus be an error on your part when issuing the docs." - Drongo
"that's as maybe but we would need that information from the manufacturer".
Me "can I speak to your supervisor?" - Drongo " they will only tell you the same".
Me " but I'd like to speak to them" - Drongo "do you want the address to write into?"
Me "why have I bothered?" & hung up.
It would be funny if it wasn't so frustrating.
Do they employ Drongos as part of their policy to drivel out stock answers or is it just that they want to make life awkward?
Rant over.
Cheers, Pewe
Sounds like someone has been on a very effective assertiveness training course. 
"That thing you're thinking - it wont be that."
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tilly819
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| posted on 23/11/11 at 04:37 PM |
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please dont get me started on that buch of useless, brain dead, idiots
F20C Haynes roadster 440 BHP/Tonne www.youtube.com/handmadeextreme
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steve m
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| posted on 23/11/11 at 05:05 PM |
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They sound as helpfull as Virgin atlantic IT department
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loggyboy
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| posted on 23/11/11 at 05:32 PM |
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Im pretty sure ive had a few hatchback cars are listed as saloons on V5s, so I wouldnt worry too much, Its not going to invalidate anything.
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BenB
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| posted on 23/11/11 at 05:46 PM |
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I had a wierd DVLA related thing. I moved house and didn't update my V5 so didn't get the tax disc reminder so only SORNd it a month after
the road tax had run out. They sent the "you owe us £40" and then the "you now owe us £80" to my old address just before I
updated the V5. As it was all my fault I didn't even quibble when I rang them up, they asked me to confirm my address and when I said it had
changed they asked if I'd changed the V5, I said I had so they offered to just fine me £40.
Result
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westf27
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| posted on 23/11/11 at 06:05 PM |
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oh dear Pete, just hope the sun appears in the right place tomorrow
Your invitation to come and kick the tyres might better be done by you.One of this sites insurers have a nasty habit of
issuing insurance paperwork wrong,my 911 had five doors.as you say at import the docs were produced by them.Hopefully
tax and insurance wont prove a problem.
Good deals on hair products this month so you look nice in the new steed.Seems lots of locosters are going this route.I decided to go tax free,but
65bhp is proving very slow.
Hope to see you soon steve
555
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plentywahalla
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| posted on 23/11/11 at 07:00 PM |
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Can you not submit a change of V5 details of body type from saloon to sports.
You have to play their game with their rules. I had a similar problem with the RYA over a stability curve calculation for a new boat. They sent a
surveyor who made measurements and got one wrong. The boat failed, and when I argued over it and gave the correct measurement their constant response
was "when was the design changed"
Its simply not in these peoples DNA to accept that they can make mistakes. In the end I just had to state that we had changed the design and
everything went through smoothly.
Frustrating, but it gets it sorted and they can carry on in their happy illusion of efficiency.
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pewe
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| posted on 23/11/11 at 07:08 PM |
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Trouble is just so fricking predictable.
Steve, ^^ 65bhp whatcha bought a Morry Minor?
Hairdresers' products will have to wait until Spring - there's a lot of bolting back together to do.
Besides which they give you anaphylactic shock and put you in a coma - I kid you not!
Hopefully by the time it's on the road it will be blown.
Cheers, Pewe
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britishtrident
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| posted on 23/11/11 at 07:24 PM |
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Re SORN I always sorn online AND post the form after taking photo copies and I get proof of posting.
I just don't trust the DVLA I think they pay peanuts get low quality staff some of which are asylum seekers or worse illegals.
[I] “ What use our work, Bennet, if we cannot care for those we love? .”
― From BBC TV/Amazon's Ripper Street.
[/I]
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myke pocock
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| posted on 23/11/11 at 07:48 PM |
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I needed to send some additional details (photos) to DVLA Swansea for my SVA. As time was getting close to the change to IVA I sent them Recorded
Delivery. After hearing nothing I contacted them by phone and they said they had not received them The post orrofice confirmed delivery time, date
and a signature but DVLA said they had never received them and didnt recognise who the person was who signed for them!!!! FFFFFFFFEEEKKKIN MUPPETS.
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westf27
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| posted on 23/11/11 at 07:51 PM |
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quote:
Originally posted by pewe
Trouble is just so fricking predictable.
Steve, ^^ 65bhp whatcha bought a Morry Minor?
Hairdresers' products will have to wait until Spring - there's a lot of bolting back together to do.
Besides which they give you anaphylactic shock and put you in a coma - I kid you not!
Hopefully by the time it's on the road it will be blown.
Cheers, Pewe
no got a healey sprite which is basically sound but enough little could do better jobs to keep me busy.
Went to see Lindisfarne in wycombe years ago in a moggy with a very worn fuel pump.Had to keep turning the car round on wycombe hill to gravity feed
the carb as it ran dry of fuel...fun days.
555
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Ninehigh
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| posted on 23/11/11 at 08:00 PM |
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quote:
Originally posted by myke pocock
I needed to send some additional details (photos) to DVLA Swansea for my SVA. As time was getting close to the change to IVA I sent them Recorded
Delivery. After hearing nothing I contacted them by phone and they said they had not received them The post orrofice confirmed delivery time, date
and a signature but DVLA said they had never received them and didnt recognise who the person was who signed for them!!!! FFFFFFFFEEEKKKIN MUPPETS.
Post Office don't require an actual signature though, after a completely different set of problems I now sign them "DTSE"
Doesn't mean anything but it wasn't me!
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pmc_3
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| posted on 23/11/11 at 08:13 PM |
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I had a good one today. I recently bought a mk2 golf to break for bits, I stripped it within a couple of weeks and couldnt wait for the v5 to come
through before scrapping, I phoned a place in the freeads who came and picked it up. The v5 came through after about 5 weeks and it seems the new ones
no longer have the tick box to say the car has been scrapped. I went in to the local dvla office today and explained the situation, she said I should
of filled in the tranferring to a trader part and been given a certificate of destruction which obviously I couldnt do as I didnt have the v5. I was
told all I can do is keep sorning it every year forever! 
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clairetoo
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| posted on 23/11/11 at 08:36 PM |
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quote:
Originally posted by pmc_3
I had a good one today. I recently bought a mk2 golf to break for bits, I stripped it within a couple of weeks and couldnt wait for the v5 to come
through before scrapping, I phoned a place in the freeads who came and picked it up. The v5 came through after about 5 weeks and it seems the new ones
no longer have the tick box to say the car has been scrapped. I went in to the local dvla office today and explained the situation, she said I should
of filled in the tranferring to a trader part and been given a certificate of destruction which obviously I couldnt do as I didnt have the v5. I was
told all I can do is keep sorning it every year forever!
How about filling in the change of owner bit with a made-up name , put the DVLA's address in , and send it to them.......and see if they can
deal with sending themselves the SORN fine
Its cuz I is blond , innit
Claire xx
Will weld for food......
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myke pocock
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| posted on 23/11/11 at 08:48 PM |
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A made up name? Perhaps R Sole? D Head? W N Kerr? Shame is, they probably wouldnt see it.
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pewe
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| posted on 23/11/11 at 09:15 PM |
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So the car was last taxed up to June this year.
Nothing with the reg doc to say I have to tax or SORN it.
Do I just sit back and wait for them to send me a reminder or what??
Cheers, Pewe
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stevebubs
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| posted on 23/11/11 at 10:35 PM |
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quote:
Originally posted by pmc_3
I had a good one today. I recently bought a mk2 golf to break for bits, I stripped it within a couple of weeks and couldnt wait for the v5 to come
through before scrapping, I phoned a place in the freeads who came and picked it up. The v5 came through after about 5 weeks and it seems the new ones
no longer have the tick box to say the car has been scrapped. I went in to the local dvla office today and explained the situation, she said I should
of filled in the tranferring to a trader part and been given a certificate of destruction which obviously I couldnt do as I didnt have the v5. I was
told all I can do is keep sorning it every year forever!
report it as stolen...or sold....
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loggyboy
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| posted on 24/11/11 at 08:52 AM |
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quote:
Originally posted by pewe
So the car was last taxed up to June this year.
Nothing with the reg doc to say I have to tax or SORN it.
Do I just sit back and wait for them to send me a reminder or what??
Cheers, Pewe
You can sorn it online with the v5. Dont wait for them as if they will fine you anyway.
We bought a car from ford, traded in our old car, but didnt tell DVLA (assumed the garage would sort it) and we got fined for not telling them we had
sold the car! \/\/ankers.
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pewe
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| posted on 25/11/11 at 10:25 AM |
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Sound advice as ever - just been on-line and SORN'd it.
Thanks, Pewe.
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coyoteboy
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| posted on 25/11/11 at 11:07 AM |
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quote:
I just don't trust the DVLA I think they pay peanuts get low quality staff some of which are asylum seekers or worse illegals.
Lol, jump to some conclusions there why don't you
Never had any issues with the DVLA myself, yet! Can't see it being the end of the world to get confirmation of body type and send it over - you
can't expect the person on the end of the phone to know every make, model and body style, or possibly falsely adjust legal paperwork on the word
of someone over the phone and a motoring magazine as "proof".
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