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Bloody thieving scamming Royal Mail
balidey - 6/10/09 at 12:45 PM

Bloody thieving scamming Royal Mail

Well, its been confirmed, its not just Postmen that are dishonest thieves that think they can take your post if its not sent 'recorded'. It seems the corruption goes higher too.

I sold an item on ebay for £8 plus £2 postage and packaging. I aoften over estimate postage costs as the people behind the counter sometimes say a jiffy bag will fit through the 25mm slot, sometimes it won't. Well in this case the actual postage cost was about 48p as it did fit through the 25mm slot. Great thought I, a few more pence for me to offset the huge fees I am constantly paying. I don't sell on ebay to make money, just a few little bits here and there to clear junk and make a handful of picket money.

Well, the item never arrived, so I had to refund the buyer the original £10. But as I had proof of postage and insurace cover I made a claim with RM.

As part of their 'investigation' they asked for all documents, and part of this was a copy of the ebay and paypal pages. So I have just had a cheque sent to me for....

yep, you guessed it....

£8.48.

So I got paid £10, refunded £10 because of a light fingered postie and then the scheming little office worker has the gaul to diddle me out of £1.52.

Well there's going to be a letter sent back to them tomorrow explaining what postage AND PACKAGING actually means. They better not wind me up as I am liable to send them a steaming turd in the mail. Although probably won't do any good as they'll only flipping loose it.

Do the postal workers wonder why the public is not behind them in their 'industrial action' ? Maybe if we didn't have to use signed for deliveries and pray that items arrive, and don't take 2 weeks then we may have more sympathy for them.

If there are any postmen on here ready this, I'm sorry*

Rant over.

*no I'm not, stop reading this and get on with some work. Those DVD's aren't going to nick themselves.


cd.thomson - 6/10/09 at 12:56 PM

quote:
Originally posted by balidey
"Bloody thieving scamming Royal Mail"



yes

try paying £25 for special delivery on your ps3, packaging as advised by the post office then it arriving in bits.

youve bought extra insurance, I hear you cry, so it'll be covered.

Turns out the post office misinformed me on precise rules (they measured the layer of packaging and it was not thick enough). So I'm £500 out of pocket. Royal mail wont honor the insurance because it was the fault of the post office (?? who knew they were different ??) and the post office wont pay out because "Well, we've phoned the manager of the branch and they've assured us that incorrect advice wouldn't have been given [so you're lying]"


.................

[Edited on 6/10/09 by cd.thomson]


smart51 - 6/10/09 at 12:58 PM

quote:
Originally posted by balidey
I am liable to send them a steaming turd in the mail. Although probably won't do any good as they'll only flipping loose it.


I bet it wouldn't take them long to find it again!

When we were students, we arranged to go out for a big curry. One guy didn't show up so we decided to send him a garlic nan in a doggy, sorry jiffy bag. We waited a couple of days before posting it to allow it to ripen nicely. Mr Postman delivered it with his fingertips at the end of an outstretched arm. We chuckled.


Bigheppy - 6/10/09 at 01:23 PM

My first build your own sportscar book went missing and despite THEM loosing they refused to refund the postage.


alistairolsen - 6/10/09 at 01:33 PM

What galls me is I usually use first class, but I sent a £90 set of injectors recently and decided to use recorded simply because of the amount of mail going missing at the mo.

So I paid more, because the service is bad? Worlds an upside down place!


adithorp - 6/10/09 at 01:39 PM

Have I missed something here?
You sold someone something for £8, Charged them postage of £2, when it only cost 48p (ripped them off for £1.52 would be one way of putting it). Then when things go wrong and your you're the one out of pocket (the whole thing comes back and bites you in the arse) you accuse every postman in the country of being a "thieving bastard".


balidey - 6/10/09 at 02:12 PM

OK, maybe they're not ALL thieving bastards, but most are.

I did not rip anyone off, in my post above I deliveratly made the words AND PACKAGING in upper case, so that I could not get accused of ripping anyone off. What got me was that I have sold several of these items and sometimes I am charged £1.60 ish, other times about 80p ish, all depends on whether the counter staff can get the item through the slot. So I charge £2. The buyer is happy with this as they bid, infact they got a bloody bargain.

But what my rant was about was that I got paid £10 and as soon as I found out the item was lost (sorry, I meant STOLEN ) I refunded the full £10. Yet the post office are the tight fekkers, only giving back the item cost and the postage cost. Yet that is NOT how much I am out of pocket. Their insurance covers upto about £30, yet they rob me of £1.52.

So, who's ripping who off?


02GF74 - 6/10/09 at 02:16 PM

quote:
Originally posted by adithorp
Have I missed something here?
You sold someone something for £8, Charged them postage of £2, when it only cost 48p (ripped them off for £1.52 would be one way of putting it). Then when things go wrong and your you're the one out of pocket (the whole thing comes back and bites you in the arse) you accuse every postman in the country of being a "thieving bastard".


Yeah!!!!!

also known as Karma.

I msy be missing somehting, but why do you think the Post Office should refund £ 2 when you paid them 48 p?

[Edited on 6/10/09 by 02GF74]


blakep82 - 6/10/09 at 02:23 PM

^lol


alistairolsen - 6/10/09 at 02:24 PM

for a start id have given them a receipt for the jiffy bag, theyre about a quid each!


balidey - 6/10/09 at 02:41 PM

I'll repeat....

I over estimate slightly, I round the postage AND PACKAGING costs upto £2 as the post office staff are never consistent, sometimes I 'make' 50p, which I never see as I have to pay for packaging, and the ebay fees and paypal fees. So I never see any of this money, I end up losing more of my profit margin. So if thats karma then I'm f***ed. Don't make money AND get shafted by the post office.

Anyway, its the principle. I got paid £10, and refunded £10, yet the money I got back to refund me for the ITEM, the PACKAGING and all my time, effort, hassle of getting to a post office during work hours, and put my trust in a postal system that is blatantly corrupt, and then get 48p back for that.

I bet that if it had cost £5 to post and I had only charged £2 then I would have only got the £2 back


balidey - 6/10/09 at 02:44 PM

And just to state a fact, I do know a postman, well, he used to be one, isn't anymore.
The stories of stealing are NOT exagerated. I was told how common it is by someone doing the job. He didn't actual admit to it, but reading between the lines, even he did it sometimes.

Lesson to learn, ALWAYS send recorded


gingerprince - 6/10/09 at 04:15 PM

Quite rightly P&P costs on ebay should include costs of packaging, and posting, which includes any cost getting to the post office!


locoboy - 6/10/09 at 05:39 PM

Recorded mail does NOT mean it will arrive.

The recorded bit only means that IF it is delivered there will be a signature to say who received it.

I have sent a few items thinking it is safer that way only to be told when i played my face about one going missing that it does not mean it will arrive.

The only way to do it is to go special delivery which is guaranteed to arrive, failing that your well covered with insurance.


Macbeast - 6/10/09 at 05:53 PM

How do you know it was "stolen " and not just lost ?


JoelP - 6/10/09 at 06:48 PM

once is a mistake, twice is suspicious, 10,000 times is theft.

How many times does balidey have to calmly say F***ING PACKAGING? Do you critics expect him to guess exactly what the post office will charge him for any given item and just risk a loss if he's wrong, on a shitty £8 item that isnt even worth walking to the PO with anyway?


sheesh...

[Edited on 6/10/09 by JoelP]


Bigheppy - 6/10/09 at 06:55 PM

quote:
Originally posted by balidey
And just to state a fact, I do know a postman, well, he used to be one, isn't anymore.
The stories of stealing are NOT exagerated. I was told how common it is by someone doing the job. He didn't actual admit to it, but reading between the lines, even he did it sometimes.

Lesson to learn, ALWAYS send recorded

After not receiving 4 items I was pleased to find that a local postman had been caught with several THOUSAND packages in his posession. Never did hear what sentence he got I hope they throw away the key


nitram38 - 6/10/09 at 07:12 PM

Have I missed the maths here?
You kept £1.52 and they refunded £8.54= £10.
You refunded £10 so I fail to see the shortfall........................


Confused but excited. - 6/10/09 at 07:14 PM

Must be an urban thing.
Our local posties are brilliant.
One even telephoned the local taxi office, to say he had a parcel for me (I was in town) and should he leave it in the porch, or re-deliver it tomorrow, using his own mobile.
Now that's service.


Paul (Notts) - 6/10/09 at 07:16 PM

as nitram38 said..

your not out of pocket...

Paul


JoelP - 6/10/09 at 07:31 PM

quote:
Originally posted by Paul (Notts)
as nitram38 said..

your not out of pocket...

Paul


so he got his envelope and bubblewrap back?


StevieB - 6/10/09 at 08:57 PM

quote:
Originally posted by Paul (Notts)
as nitram38 said..

your not out of pocket...

Paul


Nope - he should have been sat with £10 in his pocket but he's only got 8.48. Therefore the Royal Mail have done him out of 1.52.


StevieB - 6/10/09 at 08:59 PM

quote:
Originally posted by nitram38
Have I missed the maths here?
You kept £1.52 and they refunded £8.54= £10.
You refunded £10 so I fail to see the shortfall........................


PS - glad to see the art of maths is alive and well


smart51 - 6/10/09 at 09:16 PM

quote:
Originally posted by StevieB
quote:
Originally posted by nitram38
Have I missed the maths here?
You kept £1.52 and they refunded £8.54= £10.
You refunded £10 so I fail to see the shortfall........................


PS - glad to see the art of maths is alive and well


He was paid £10 which he refunded. He paid £0.48 for the stamp, which was refunded by royal mail. He lost the item and that was refunded by royal mail. What he's actually lost is some bubble wrap and cellotape. I think he should be entitled to a refund for reasonable packaging costs too, though I always have enough jiffy bags and bubble wrap knocking around that I reuse for free.


balidey - 6/10/09 at 09:30 PM

Sod the cost of the jiffy bag. its the principle that really gets me.
if the postal system was great in this country I would chalk it down to experience, but when I am covered upto about £30 value, and I claim only a tenner, and submit proof of what I was paid, and what I refunded, and then they diddle me out of that it pissed me off.

yes, I am out of pocket still. I had to pay to list the item. Fees incured. I sold the item, fees incured. I received payment via paypal. Fees incured. As soon as the guy said it hadn't arrived, I refunded the full amount the next day.

I always estimate postage costs, sometimes I am over, sometimes I am under. they balance themselves out. I don't ask for extra if I under charge, I just take it on the chin. But when a huge company like Royal Mail, with an inbred state of corruption act like this it gets to me.

I don't sell on ebay to make a living. I only over charged by £1.52. The other similar items I sold I only overcharged by about 50p. But as I said, all of that 50p and more has been taken by ebay and paypal.

Grrrrr. Time fir a drink


Macbeast - 6/10/09 at 10:45 PM

If you're going to whinge about the cost of a half pint and you don't do it to make a living, maybe you should give up selling on eBay. Grow up.


twybrow - 6/10/09 at 10:45 PM

You were selling on ebay, therefore you should have been fully aware that there were listing and potentially finishing fees. You chose to take Paypal, which again, you must be aware has a fee attached. I know it is widely done, but you shouldn't cover those fees on P&P. IMHO, you can put whatever value you want for P&P, it is up to the buyers if they want to bid on it.

What I don't like, is the assumption that this is stolen, and that all postmen/women are thieving scammers. If you have proof it was stolen, then fine, in this case, for your item, perhaps you can say this. Otherwise, you simply do not know, and jumping to conclusions, and making rash generalisations won't solve anything. I am sure there are theiving scammers in your line of work too - show me a profession that doesn't!

As for the money not sent back by the post office, the terms of the RM compensation scheme states "However, if there was something of value in your mail, we'll refund the actual loss, up to maximum value of 100 First Class stamps or up to the market value, whichever is the smaller amount." The actual loss is the cost of the contents and postage cost of the mail, not the packaging around it, or the inconvenience, petrol costs etc.

I have nothing to do with the PO, or RM. I am just a happy customer with a very friendly local post office and posty, who bends over backwards to help me out (he always puts a letter through the door to tell me where he has hidden my latest purchases, or which neighbour I need to plead with!)

At the end of the day, if you are still not happy, you could try delivering it for yourself - 48p of fuel might even get you a few miles!


Ninehigh - 10/10/09 at 09:23 AM

And all this as I've just finished reading "Going Postal" by Terry Pratchett

Yeah it's amazing how stuff goes missing, and to me it seems in proportion to how important it is...