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Combi boiler help needed
FFTS - 21/2/10 at 12:42 PM

Have a tennent in a flat and it has a Potterton Puma 100e combi boiler.

Heating is fine and so is hot water if the heating is on. If the heating is OFF then the boiler fires up on demand from a hot water tap being switched on, the water takes a while longer than it should to go warm and then goes tepid. If the tap is turned down to a very low flow it warms a little more but barely enough to be warm enough to shower in.

I'm reluctant to open the "demand your own price" chequebook as I don't have a recommended heating engineer and been bitten before for mythical problems and parts.

Any suggestions please from you knowledgeable and wise men?


adam1985 - 21/2/10 at 12:48 PM

with the heating off when you run the hot tap for a while is the heating flow pipe warming ?


FFTS - 21/2/10 at 12:52 PM

quote:
Originally posted by adam1985
with the heating off when you run the hot tap for a while is the heating flow pipe warming ?


I probably sounded like I know something about heating systems but don't

Does the heating flow pipe mean the one that goes from the boiler to the radiators?


mookaloid - 21/2/10 at 12:57 PM

does the boiler have an output temperature control to adjust?

At this time of year we hear this a lot and it's often because the water temp coming in is very cold.

if not you need to get the professionals in. if you as a landlord fiddle with the boiler and from your question I assume that you are not a qualified gas engineer, you could go to jail if it all goes wrong and someone gets CO poisoning.

In your own house take the risk if you want but not with a tenant - if you can't fix it (or even if you can fix it) and they go and complain to the council and say that their landlord won't get a proper engineer in to attend to the boiler but insists on having a go himself then you will have some very awkward questions to answer.

Really not worth the risk IMHO


r1_pete - 21/2/10 at 12:58 PM

Have you checked the system pressure? the boiler wont run if its too low, but can cause what you describe if its low.


FFTS - 21/2/10 at 01:07 PM

quote:
Originally posted by mookaloid
does the boiler have an output temperature control to adjust?

At this time of year we hear this a lot and it's often because the water temp coming in is very cold.

if not you need to get the professionals in. if you as a landlord fiddle with the boiler and from your question I assume that you are not a qualified gas engineer, you could go to jail if it all goes wrong and someone gets CO poisoning.

In your own house take the risk if you want but not with a tenant - if you can't fix it (or even if you can fix it) and they go and complain to the council and say that their landlord won't get a proper engineer in to attend to the boiler but insists on having a go himself then you will have some very awkward questions to answer.

Really not worth the risk IMHO


Very good advice. I could just do with telling a corgi guy what has already been diagnosed (little fib so they don't get tempted to go into make up the fault land and only do what genuinely needs doing.

There are two dials for heating and water temp and both are full up. From my net research it sounds like the diverter valve could be favourite.


FFTS - 21/2/10 at 01:08 PM

quote:
Originally posted by r1_pete
Have you checked the system pressure? the boiler wont run if its too low, but can cause what you describe if its low.


Yes all checked. It was lowish but topped up to 2 bar. Also heating side works perfect!


BenB - 21/2/10 at 01:22 PM

2 bar is fine.

Good test to see if the central heating pipe gets hot when the CH is switched off and the hot water is switched- could be the diverter valve which is crudded up.

That would give the symptoms you describe....

Not a small job to change on some boilers. Fixed price British Gas repair is quite good for this kind of thing....


adam1985 - 21/2/10 at 01:32 PM

quote:
Originally posted by BenB
Fixed price British Gas repair is quite good for this kind of thing....



that is proberbly the first and last time i have and will ever hear that


BenB - 21/2/10 at 01:50 PM

quote:
Originally posted by adam1985
quote:
Originally posted by BenB
Fixed price British Gas repair is quite good for this kind of thing....



that is proberbly the first and last time i have and will ever hear that


Well I was sceptical but when my old boiler broke it was cheap as chips for the fixed price repair they came out, replaced the offending part and it worked ever since.

Can't complain too much!!


t16turbotone - 21/2/10 at 03:02 PM

The symptoms you describe would point me straight to the divertor valve, there is a rubber membrane inside which is probally split, obtain a repair kit from parts center, and fit it!!


Litemoth - 21/2/10 at 03:11 PM

Sounds like the divertor valve to me too. Had the same problem with a Vaillant. Not cheap for yours though ....£100 ish