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Any Telephone Engineers here?
MakeEverything - 8/5/10 at 04:27 PM

Ok, our office closed this week, and i am now based at home full time. I wanted to install a phone system like the BT Versatility system with V8 phones, but i have a few questions;

Can i use both the broadband number and the house landline as my two lines in?

How many extensions can i have on each line in?

Can both lines be used at once?

Will this system work on my standard BT broadband line?

Sorry for the questions guys, but i wanted some advice from someone who knows the facts before i go buying a system.

[Edited on 8-5-10 by MakeEverything]


mangogrooveworkshop - 8/5/10 at 04:40 PM

What ever you do dont tell them it is for business use as they will charge you business rates....


I dont deal with this product but looking at the faq it seems you can use lines from the adsl and analog telco sources

BT Versatility

Q1: What else do I need?

You need at least one digital (ISDN2) or analogue line and a BT Versatility Featurephone to manage the system (or from a PC using the programming wizard).

Q2: Where can I get help and support with my BT Versatility?

You can get online support via the BT Versatility product support site. Find answers to frequently asked questions on managing and using your system. View or download user guides and manuals from the Document Library, or try diagnosing suspected faults using the FastFix diagnostic tool. If you have a current BT maintenance contract for your system register now!

www.productsupport.bt.com/versatility

Q3: How many PCs can I connect to a BT Versatility Broadband module?

The BT Versatility Broadband Module supports the connection of 4 PCs wired directly but can support further PC's with utilising the wireless LAN capability. You can also connect more PC's by adding an additional data switch. We have developed Cabling packages specifically for BT Versatility, some including Data switches, please contact us.



hope thats of some use to you.

pat

[Edited on 8-5-10 by mangogrooveworkshop]


MakeEverything - 8/5/10 at 04:46 PM

quote:
Originally posted by mangogrooveworkshop
What ever you do dont tell them it is for business use as they will charge you business rates....


Roger that.
Its really only a convenience factor for me really, so that i can get people to call me on my landline when i work at home.

Incidentally, ill be buying a second hand one if it will work, and be installing it myself.

[Edited on 8-5-10 by MakeEverything]


tegwin - 8/5/10 at 05:09 PM

Can you not use a VOIP service over your BB connection?


Guinness - 8/5/10 at 06:01 PM

We use VOIP phones over our broadband network.

It's plug and play, forwards to mobiles / other extensions / answer machines etc.

Mike


Andybarbet - 8/5/10 at 06:34 PM

Hi Rich,

We use voip at work, have done for 6months+

We have atleast 16 extensions/desks on it, 2 of which are on Bute off the west coast of scotland, we also have 3 mobile salespeople on it aswell.

Not sure how to set it up but it works really well and as far as our customers know,when you put them through to any of the extensions, its instant and they presume we are all in the same building.


MakeEverything - 8/5/10 at 07:52 PM

Ok cool, thanks guys.

Being an IT freak, what do i need for a VOIP phone?

I have the broadband line, but what else, and whats the cost?


ChrisW - 8/5/10 at 07:55 PM

Exactly what I was going to suggest!

If you're a hardened Linux expert, get a copy of Asterisk. If not, Trixbox is basically the same thing but with a nice web GUI on it. You'll need an old PC to run it on, but nothing serious. Our first one was a Celeron 950MHz with 256mb RAM and it worked perfectly.

Then some phones - eBay up some Cisco 7940's for about £40 each. Same ones as in 24

Then you need some inbound numbers. Drop me an email if you're stuck for those, or just want someone to set it all up for you!

Chris


MakeEverything - 8/5/10 at 09:49 PM

quote:
Originally posted by ChrisW
Exactly what I was going to suggest!

If you're a hardened Linux expert, get a copy of Asterisk. If not, Trixbox is basically the same thing but with a nice web GUI on it. You'll need an old PC to run it on, but nothing serious. Our first one was a Celeron 950MHz with 256mb RAM and it worked perfectly.

Then some phones - eBay up some Cisco 7940's for about £40 each. Same ones as in 24

Then you need some inbound numbers. Drop me an email if you're stuck for those, or just want someone to set it all up for you!

Chris



Thanks Chris, but as said, im not that hot on IT kit. Ok with rebuilding an old PC but thats about it. So your post is pretty much wasted on me im afraid!! I need idiot language!


MikeRJ - 9/5/10 at 06:21 AM

quote:
Originally posted by Andybarbet
Hi Rich,

We use voip at work, have done for 6months+



We have for the past few years. Works great until there's a glitch and then the entire phone service for the building dies... To be fair it doesn't happen very often, usually only in very important tele-conferences!


ChrisW - 9/5/10 at 11:16 AM

quote:
Originally posted by MakeEverything
Thanks Chris, but as said, im not that hot on IT kit. Ok with rebuilding an old PC but thats about it. So your post is pretty much wasted on me im afraid!! I need idiot language!


In that case, my hourly rate for this kind of thing is very reasonable. Drop me an email. It'll be much cheaper than implementing a 'hardware' PBX.

Chris