Had a phone call off of the above about 20 mins ago to tell me that theyve had no PAYE and NI payments off of me for my employees for the past 18 months and that I now owe them quite a few grand and they want the money now.
I never get involved with that side of the business so my arse was well twitching. The girl who deals with it is very meticulous as far as this sort of thing goes but I thought has she been ripping me off has the money gone astray have we been swindled is this a scam as the girl on the endof the phone wanted a debit card number etc etc.
The girl on the phone also said that they had sent us numerous warnings and the last one was an intention of legal proceedings.. we havent received anything from them whatsoever.
Turns out that they have changed thier bank details last year and had'nt informed us, so all the money we were paying to them by BACS would have gone into a holding account.
This is the best bit we have now got to go through our records tell them how much we paid in each month over the above period.
Not a sorry, kiss my arse or recompense for additional work for us because of thier mistake.
Cheers,
Bob

[Edited on 17/8/10 by splitrivet]

quote:

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Originally posted by splitrivet
Had a phone call off of the above about 20 mins ago to tell me that theyve had no PAYE and payments off of me for my employees for the past 18 months and that I now owe them quite a few grand and they want the money now.
I never get involved with that side of the business so my arse was well twitching. The girl who deals with it is very meticulous as far as this sort of thing goes but I thought has she been ripping me off has the money gone astray have we been swindled is this a scam as the girl on the endof the phone wanted a debit card number etc etc.
The girl on the phone also said that they had sent us numerous warnings and the last one was an intention of legal proceedings.. we havent received anything from them whatsoever.
Turns out that they have changed thier bank details last year and had'nt informed us, so all the money we were paying to them by BACS would have gone into a holding account.
This is the best bit we have now got to go through our records tell them how much we paid in each month over the above period.
Not a sorry, kiss my arse or recompense for additional work for us because of thier mistake.
Cheers,
Bob

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quote:

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Originally posted by MakeEverything
Dont get me started.......

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Nor me, but I will...

Inept
Innacurate
Intrusive
Idiotic
Innarticulate
Expensive
Time wasting
Unappolagetic
Uncontactable
Untouchable
Unreliable
Uncompromising
Obtuse

In short, everything that's wrong with public sector/government organisations.

If your in the wrong it's your fault and if they're in the wrong it's your fault.

Their standard response time to written communication is 8 weeks - companies and individuals can fall apart quicker than that.

I had several notices that included information about the change of bank account and it was in the "Employer Bullitin" that goes out to all employers, several times .

Are you sure you've had none of those?

adrian

Sounds like a scam to me. Heard about a few like this. Never EVER give someone your card or bank details unless you know who they are.

Ring back the Revenue and Customs people from a number you KNOW is correct (google or your P2 coding notice have the number) and check that the information is correct. I'll bet its a scam.

I doubt they would have left it 18 months, it's not their usual time scale for waiting for money. As above I would check this out thoroughly before doing anything and get your accountant involved. It's on google now, just put customs scam in the search and they are offering rebates as well.

[Edited on 17/8/10 by Peteff]

Bloody Tax men they are due me £24k for my company cis deductions. Nobody speaks to you on the phone and you keep getting Fecked about.

been chasing them for 3 months now for a vat rebate of nearly 3k they owe me after buying some new vans , impossible to deal with and if im late by even a day i get fined knob heads the lot of em.

You try dealing with them every day of your life

quote:

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Originally posted by adithorp
I had several notices that included information about the change of bank account and it was in the "Employer Bullitin" that goes out to all employers, several times .

Are you sure you've had none of those?

adrian

---

quote:

---

Originally posted by adithorp
I had several notices that included information about the change of bank account and it was in the "Employer Bullitin" that goes out to all employers, several times .

Are you sure you've had none of those?

adrian

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quote:

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Originally posted by nick205
Nor me, but I will...

Inept
Innacurate
Intrusive
Idiotic
Innarticulate
Expensive
Time wasting
Unappolagetic
Uncontactable
Untouchable
Unreliable
Uncompromising
Obtuse

In short, everything that's wrong with public sector/government organisations.

---

Spent 1 lovely hour on the phone to them today, great aren't they ? They sent out the wrong forms, we call them for correct ones so we can pay our tax, 1 hour for one form that they should have sent in the 1st place.

utterly useless.

Bet they will be a bit quicker if we don't fire the VAT over ?..........

8 weeks response time? Took them 3 months to show me that a company they didn't know I'd been working at for a year was "paying" tax on my behalf.

Best dealing I had is when I stopped being self employed.. This January I had to send a tax return (after 2 years) so I had to get them to send me tax details so I could pass them on to the relavant department. I would have gone absolutely nuclear on them if I noticed earlier that I was ringing the department that sent me said details to give them what THEY SENT ME.

Then this June I got a National Insurance bill, which I'm still not paying because it's the wrong type. So says the Jobcentre. Plus it's against my religion to p**s money up the wall for something they can't even explain.

this thread rocks!

I have the same issue as a chap above, CIS deductions offsetting the vat i have collected, so every quarter i have to pay them money i havent recieved and wait til the end of the tax year (plus 8 weeks) to get it back - without interest.

I stopped paying the PAYE and NI payments, i found they dont know what you owe and, if you ignore them, you can pay it in installments into the next tax year. 6 months interest on £7k