Board logo

Telephone systems
mookaloid - 2/10/10 at 04:23 PM

Anyone here know about telephone systems?

I have an LG IPLDK system on rental with about 8 handsets. I've never really liked it because I can't configure it how I want to without getting a (costly) visit from the company that supplies it.

At my last company I used to have an Avaya Argent office which seemed easy to use and configure and I could do it all from a web interface. It also had call logging etc.

As I'm getting towards the end of my rental agreement I'd like to have some better options - can any one help?

Cheers

Mark


RichardK - 2/10/10 at 04:31 PM

Were going to move to a trixbox system in the new year, open source version and utilising a server that were going to retire early.

Worth a look if you like a fiddle and can get the hardware thats on the trixbox list cheap off the bay as it doesnt have to be that good and people are retiring perfectly good servers that are more than capable or running a phone system.

I'll ping you over the proposal I did to my board, its got all the required bits in if you want?

Cheers

Rich


mookaloid - 2/10/10 at 04:40 PM

Hi Mate

I did wonder if you might know about this stuff

I'd be very interested in any info you might have

Cheers

Mooky


jacko - 2/10/10 at 04:55 PM

Bean tin's and string


mookaloid - 2/10/10 at 05:47 PM

quote:
Originally posted by jacko
Bean tin's and string


I can't imagine why I didn't think of that


mangogrooveworkshop - 2/10/10 at 06:04 PM

Bob does Inside Telco gubbins....me used to do muxs major and minor in ftc config.


dan__wright - 3/10/10 at 12:13 PM

it depends on what features you need, if its just making calls then bt feature lines could be worth a look?

there is the nortel bcm 50 which isnt a bad little system but with nortel going bust support is non existant and they are being discontinued but could pick a second hand one up on the cheap.

if you want a all singing all dancing system my vote would be shoretel, this can scale from a handfull of handsets (smallest box runs 50 but if you use the same box for analogue lines it reduces capacity) and scalles upto tens of thousands of handsets, is reasonable price too, very easy to configure and will do anything you ever want.


rough cost on the shoretel
sg50 £1.5 - £2K
10 phones £3000
10 phone + mailbox licences £1200

[Edited on 3/10/10 by dan__wright]

ps if you want ease of programming, avoid avaya

[Edited on 3/10/10 by dan__wright]


splitrivet - 7/10/10 at 09:38 AM

I fit phone systems for a living Mooky , u2u me how many outside lines and internal extensions your looking at and type of lines eg isdn or analogue and I can give you some options.
Cheers,
Bob


splitrivet - 7/10/10 at 06:32 PM

quote:
Originally posted by dan__wright
it depends on what features you need, if its just making calls then bt feature lines could be worth a look?

there is the nortel bcm 50 which isnt a bad little system but with nortel going bust support is non existant and they are being discontinued but could pick a second hand one up on the cheap.

if you want a all singing all dancing system my vote would be shoretel, this can scale from a handfull of handsets (smallest box runs 50 but if you use the same box for analogue lines it reduces capacity) and scalles upto tens of thousands of handsets, is reasonable price too, very easy to configure and will do anything you ever want.


rough cost on the shoretel
sg50 £1.5 - £2K
10 phones £3000
10 phone + mailbox licences £1200

[Edited on 3/10/10 by dan__wright]

ps if you want ease of programming, avoid avaya

[Edited on 3/10/10 by dan__wright]


I could supply a system for about a third of that price Dan and give you call recording, auto attendant, mobile extensions (cell phones can be used as extensions off site) music on hold and for an additional £150 a full call management package logging all calls into and out of the system dropped calls missed calls etc. All brand new stock
Cheers,
Bob


ChrisW - 9/10/10 at 12:24 PM

I'll second the trixbox thing. Find an old server, stick some fresh disks in it, and get some Cisco 7940's or 7960's off the 'bay. Job done. No more licences, software changes, rental agreements. It all 'just works'.

Chris