Just in case anybody is thinking of ordering from this company:

I order 2 sets of headphone back on the 3rd March and paid extra to get them to me in 3 days so I had them when I went abroad. They didn't arrive and weren't there when I got back 5 days later.

So I contact the company to be told they had gone out for delivery and they would have to ask the courier - and this would take 5 days. So 5 days pass and still no news, I call them again (with the usual long wait through their automated system) to be told they had come back to them as 'refused'. They never even attempted delivery as I have everything I order online sent to my shop which is always open.

So now, on the 24th, they have refunded the cost of the earphones but NOT the courier charge, another £6.50. Now I've got a fight on my hands to get that back.

3 weeks for no headphones and they've had all my money - needless to say I won't be ordering from them again - and I've had various rather rude and offhand people on the end of the phone as well.

If they were ordered on-line and with a credit card you are covered by the distance selling regulations .See Here

HTH

Tom

By Paypal - I've opened a dispute to get the delivery charge back. I've not looked online and Pixmania have masses of bad reviews and unhappy customers....