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HMRC - ggggrrhhhhrhrhr
nick205 - 10/2/12 at 06:16 PM

I won't bore you with the details, but I'm about ready to explode

Seriously, can any organisation beat them for sheer incompetence, inefficiency and inability....?

If they were a "private" sector organisation they would have gone out of business before they started.


scootz - 10/2/12 at 06:19 PM

What are you on about... they're NEVER wrong! Even when they are!


Alfa145 - 10/2/12 at 06:21 PM

quote:
Originally posted by nick205
Seriously, can any organisation beat them for sheer incompetence, inefficiency and inability....?



DVLA? VOSA? Government?


MakeEverything - 10/2/12 at 06:27 PM

quote:
Originally posted by Alfa145
quote:
Originally posted by nick205
Seriously, can any organisation beat them for sheer incompetence, inefficiency and inability....?



DVLA? VOSA? Government?


HMRC. (Clue in the title!)

HM Revenue and Customs.

I had a letter from them today as well, telling me that my tax code has changed again for the second time this year already. Im going to have to seek advice from an accountant i think. They are particularly fecking incompetent.


JoelP - 10/2/12 at 06:39 PM

Stop me if ive already said this, but i had a tax investigation, and it transpired from the questions they asked after looking through my accounts, that they hadnt realised i was vat registered. Totally incompetent.


chrisxr2 - 10/2/12 at 06:57 PM

I dealt with them today and they were very helpful and also told me they have sent me a cheque for 500 quid they owe me, so today i like them, but it is very rare for them to get thing right.


tegwin - 10/2/12 at 06:58 PM

You do wonder as they and most other goverment departments are totally inept...there must be quite a few clever ways of working the flaws in the system to ones financial advantage :p


JoelP - 10/2/12 at 07:01 PM

quote:
Originally posted by tegwin
You do wonder as they and most other goverment departments are totally inept...there must be quite a few clever ways of working the flaws in the system to ones financial advantage :p


I saw two people on the news, accused of running a vat fraud that made millions, and they looked like the thickest pair of wallys you could imagine. Made me wonder how many more get away with it!


Ninehigh - 10/2/12 at 07:14 PM

We have working tax credits... Issued by HMRC... Based on an estimate of my income.. This estimate was taken from my P60 which THEY made.

When I started security I needed a 5 year checkable work history, and since three out of the previous 5 years were working for companies that no longer exist I had to resort to tax records. Two jobs had no start date, one had no end date and three were missing the amount of tax I had paid.

Eventually they got sick of the "estimates" of my income so I had to get a copy of my P60 (different year to above) and send it to them. They posted it to me so I could post it back to the other side of the building, and they later admitted that they could see each other in the different departments.


nick205 - 10/2/12 at 09:39 PM

quote:
Originally posted by Ninehigh
Eventually they got sick of the "estimates" of my income so I had to get a copy of my P60 (different year to above) and send it to them. They posted it to me so I could post it back to the other side of the building, and they later admitted that they could see each other in the different departments.



That sounds familiar...."that's with another dept!"


bigfoot4616 - 10/2/12 at 09:42 PM

quote:
Originally posted by chrisxr2
they have sent me a cheque for 500 quid they owe me


my wife has had 2 cheque's of them in the last 5 weeks. both in here old name despite the fact the accountant notified them of the name change after we got married, the last 2 years returns being in the new name and the accountant chasing them up after the first cheque was wrong.

completely useless


David Jenkins - 10/2/12 at 09:55 PM

It's quite simple - the government pays rubbish wages, so you get the sort of people who'll work for that sort of money. The good people go to jobs where the salary is respectable.

Not to denigrate the people who do work for HMRC - they're only doing a job - but quite often the work they do requires a higher level of competence. That costs money, which the civil service won't pay.



quote:
Originally posted by nick205
Seriously, can any organisation beat them for sheer incompetence, inefficiency and inability....?

If they were a "private" sector organisation they would have gone out of business before they started.


loggyboy - 10/2/12 at 10:45 PM

quote:
Originally posted by MakeEverything
quote:
Originally posted by Alfa145
quote:
Originally posted by nick205
Seriously, can any organisation beat them for sheer incompetence, inefficiency and inability....?



DVLA? VOSA? Government?


HMRC. (Clue in the title!)

HM Revenue and Customs.

I had a letter from them today as well, telling me that my tax code has changed again for the second time this year already. Im going to have to seek advice from an accountant i think. They are particularly fecking incompetent.


I think he was trying to say that those other agencies might beat them for sheer incompetence!


nick205 - 10/2/12 at 11:32 PM

quote:
Originally posted by David Jenkins
It's quite simple - the government pays rubbish wages, so you get the sort of people who'll work for that sort of money. The good people go to jobs where the salary is respectable.

Not to denigrate the people who do work for HMRC - they're only doing a job - but quite often the work they do requires a higher level of competence. That costs money, which the civil service won't pay.



quote:
Originally posted by nick205
Seriously, can any organisation beat them for sheer incompetence, inefficiency and inability....?

If they were a "private" sector organisation they would have gone out of business before they started.




Is that really the case...? I don't think they work for peanuts do they!


Ninehigh - 11/2/12 at 12:29 AM

Wouldn't surprise me

Minimum wage is like a black hole for pay... If you don't get the bare minimum you don't get much above it


40inches - 11/2/12 at 10:20 AM

quote:
Originally posted by Ninehigh
Wouldn't surprise me

Minimum wage is like a black hole for pay... If you don't get the bare minimum you don't get much above it


Looks like you have to be in middle management before you get anything like a reasonable wage.LINK


Proby - 11/2/12 at 11:18 AM

HMRC are a bunch of incompetent twats! I have had 6 (yes 6!) tax coding notices already this year. The strange thing is, I also received 'older dated' coding notices after newer ones?!?! As in the one that arrived last week was superseded by the one that arrived the week before!! They say I owe them money, £240 which they will take off my tax free amount next year (fair enough), and then send me a cheque for £26 the week after?? WTF?? Useless.


bobinspain - 12/2/12 at 10:45 AM

How about this:

I've lived in Spain for eleven years and had 7 days in UK in that time. Despite clearly being non-resident in UK for tax purposes, they send me a code (to my Spanish and only address, naturally) every year in an effort to extract tax from me.
I was 20 minutes waiting for a human to answer the phone last week, in order that I could point out this year's error.
Couldn't organise a fu## up in a brothel with a fist-full of fivers.

Despite the above, Dave Hartnett, (HMRC's chief inspector of taxes) lets Vodafone off with a £6bn tax bill. (See Private Eyes passim).

You couldn't make it up !!!


MikeRJ - 12/2/12 at 04:22 PM

quote:
Originally posted by Proby
HMRC are a bunch of incompetent twats! I have had 6 (yes 6!) tax coding notices already this year. The strange thing is, I also received 'older dated' coding notices after newer ones?!?! As in the one that arrived last week was superseded by the one that arrived the week before!! They say I owe them money, £240 which they will take off my tax free amount next year (fair enough), and then send me a cheque for £26 the week after?? WTF?? Useless.



Very interesting! A very simmilar thing has happened to me, though I've only only had 3 tax code changes but the newest one arrived sometime before a superceded one just like you. I also owe them ~£160 apparently.

It does seem they are challenged in the arse/elbow identification area.

[Edited on 12/2/12 by MikeRJ]