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Lost UK postage package
tks - 28/6/05 at 08:19 PM

Anyone ideas how i could fix this?

In march this year i sended an package from Spain to the UK.

To rally Design Limited...

I payd 30euro's for it it was fast and you needed to sign for recievement....

But now the package did not arive, and the spanish computer say that the package left spain...(long time agoo)

has anyone ideas what i can do?

do you have a number to ring the UK postage service? because the f**king package should be somewhere?

the value of the package whas high enough to start searching (2 HELLA's!!).

Normal after an package has lost it comes to the owner again (sender).... but this time it is soow long ago?

any one ideas??

Tks

stevebubs - 28/6/05 at 08:30 PM

quote:
Originally posted by tks
Anyone ideas how i could fix this?

In march this year i sended an package from Spain to the UK.

To rally Design Limited...

I payd 30euro's for it it was fast and you needed to sign for recievement....

But now the package did not arive, and the spanish computer say that the package left spain...(long time agoo)

has anyone ideas what i can do?

do you have a number to ring the UK postage service? because the f**king package should be somewhere?

the value of the package whas high enough to start searching (2 HELLA's!!).

Normal after an package has lost it comes to the owner again (sender).... but this time it is soow long ago?

any one ideas??

Tks


So...you posted it secure delivery with insurance, and the parcel company doesn't have proof of delivery.

Surely it should (just) be a case of claiming off your parcel company's insurance policy?

I say (just) because life's never that simple.

S

tks - 28/6/05 at 08:32 PM

I'm not sure about the secured part of the story... (my mum did it)

but if you opt for signed shipping??



Tks

stevebubs - 28/6/05 at 08:58 PM

quote:
Originally posted by tks
I'm not sure about the secured part of the story... (my mum did it)

but if you opt for signed shipping??



Tks


Odds are there is normally insurance associated with signed shipping. Not always a lot, though.

If you've got the receipt / tracking number, then you should be able to work out which service you used and from there find out any compensation schemes, either from the website or by calling up and pretending you want to ship something and asking what the cover is.

Danozeman - 29/6/05 at 02:02 PM

The postage people u used should be able to tell you who took it over when it got here. Find out and chase them up. If its royal mail u may be able so find out something on there site.#

Royal mail site

U can link to parcel force from there to who may have it if its a largish package.

tks - 29/6/05 at 05:51 PM

can anyone please take an look at the site and help me searching for an telephone number or an mail adress??

Thanxs

cant find it

Tks

theconrodkid - 29/6/05 at 06:00 PM

hm very helpfull,i had a prob with mail not getting delivered,tried to complain and found they dont have a complaints department
ive a friend who works for parcle farce,ill mail him and see if he can help you

[Edited on 29/6/05 by theconrodkid]

tks - 29/6/05 at 06:01 PM

at their site they do have an piece of info on that problem..??

but because this is so pessific i would like an human one..

Tks

theconrodkid - 30/6/05 at 06:20 PM

had a word with my mate,he says start at your end,there should be a ref no somewhere,if it made it to england give me the ref no and he may be able to chase it up

tks - 30/6/05 at 06:24 PM

perfect that's what i needed!


On the internet site from the spanish postoffice it states that it has arrived in england (by plane)

then they say: waiting for info from destination service....

but that info didn't come...

Will u2u the ref number ok?

and the site...


Tks