GeoffT
|
| posted on 23/9/09 at 10:44 AM |
|
|
BT trap.
I'm currently in the process of changing my phone and b/band supplier away from BT to a new provider. Was surprised to receive a letter today
saying early termination charges apply, as I've had this BT contract for many years.
A phone call revealed that because I opted for 'Unlimited evening and weekend calls' and this is on an automatically renewable contract,
BT have cleverly locked me into a permanently ongoing contract
So beware, if you're thinking of moving from BT you need to contact them to cancel this option when it's due for renewal, otherwise they
hit you with early termination charges. Just another reason why I won't be going back to them.........
[Edited on 23/9/09 by GeoffT]
|
|
|
|
|
Ben_Copeland
|
| posted on 23/9/09 at 10:52 AM |
|
|
Oh crap... we've just changed. I'll better check that !!
Thanks
Ben
Locost Map on Google Maps
Z20LET Astra Turbo, into a Haynes
Roadster
Enter Your Details Here
http://www.facebook.com/EquinoxProducts for all your bodywork needs!
|
|
|
deezee
|
| posted on 23/9/09 at 11:03 AM |
|
|
Unless you've signed for it, its completely irrelevant what the call centre person says. I've had this before. Fair enough, I had to
involve Ofcom, but they folded when Ofcom got involved, waived 6 months payments and the cancellation charge.
|
|
|
splitrivet
|
| posted on 23/9/09 at 12:17 PM |
|
|
A lot of Phone network providers are using this ploy of rolling contract at the moment. Worth checking the small print in any agreement you enter
into, no doubt providers of other services will be joining on the bandwagon.
Not knowing the terms of any agreement you sign into is no defence.
Cheers,
Bob
I used to be a Werewolf but I'm alright nowwoooooooooooooo
|
|
|
Danozeman
|
| posted on 23/9/09 at 01:00 PM |
|
|
I changed from bt recently and they tried that with me. I refused to pay it and the never charged me.
Dan
Built the purple peril!! Let the modifications begin!!
http://www.eastangliankitcars.co.uk
|
|
|
GeoffT
|
| posted on 23/9/09 at 02:34 PM |
|
|
.........I've now phoned back and stated that I haven't personally signed any contract renewal, and don't see why I should pay this.
It'll be interesting to see what they decide....
|
|
|
sickbag
|
| posted on 23/9/09 at 04:32 PM |
|
|
Just wait until you get the bill for the soon to be charged 'Broadband tax'
http://www.bbc.co.uk/blogs/technology/2009/09/will_you_pay_for_a_digital_bri.html
Finally back on the job!
|
|
|
Ninehigh
|
| posted on 23/9/09 at 09:46 PM |
|
|
Ask for them to send you a copy of the agreement you signed. No signature no contract
|
|
|
