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Author: Subject: Ebay... is this unreasonable... ???
scootz

posted on 14/12/09 at 05:07 PM Reply With Quote
Ebay... is this unreasonable... ???

Bought some components from a vendor on the 6th... asked him to let me know when they were ready to be uplifted, got no reply, so went back a few days later and asked again... turns out the parts are still on his car and the car is at a prep-shop - he'll get in touch once the parts have been removed (no mention of this in the listing).

Here we are 8 days after the date of sale and still not heard anything.

Frankly I'm a bit peeved that someone is selling bits that are not even ready for collection.

Anyhow, I've got an opportunity to buy the same bits and have them here on Wednesday... would it be unreasonable to cancel the transaction based on the foregoing?





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Danozeman

posted on 14/12/09 at 05:10 PM Reply With Quote
Nope if its not in his listing that youl have to wait then you are quite within your rights to cancel.





Dan

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Badger_McLetcher

posted on 14/12/09 at 05:17 PM Reply With Quote
On a similiar note I had a guy buy some shocks off me a while back, after no contact for 2-3 days I tried to phone him, he said he'd get back to me and never did. After a certain period there is actually a function to cancel a transaction, I think it is two weeks though. It's definately worth looking to see if there is such a function for buying.





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scootz

posted on 14/12/09 at 05:17 PM Reply With Quote
Cheers guys!





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Steve G

posted on 14/12/09 at 05:20 PM Reply With Quote
I'd email him and get an agreement to cancel the transaction too. If not then you will just have to open a dispute with him via Ebay, but that means a week to get a refund if he messes about by not responding.
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scootz

posted on 14/12/09 at 05:25 PM Reply With Quote
I've emailed politely explaining my situation and asked if the parts are not available for collection in the next day or two, can we then cancel

I'll see what he says.





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bmseven

posted on 14/12/09 at 06:04 PM Reply With Quote
If your collecting them I assume you have not paid for them yet?

They cannot leave you a -ve feedback





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scootz

posted on 14/12/09 at 06:25 PM Reply With Quote
Already paid with PayPal...





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scootz

posted on 14/12/09 at 06:30 PM Reply With Quote
Hurray!

All ready to be collected tomorrow morning!

Thanks for the input guys!





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locoboy

posted on 14/12/09 at 06:32 PM Reply With Quote
Complain to paypal that the item is not as described, which it is not.

In defense of the seller, i dont know if he is a business or not but i run an ebay shop with a turn over of over 80K a year in used car spares and the number of people that buy stuff and them make you wait until payday before they pay is untrue, i often feel like making the bloody customers wait for their goods just o even things up but we dont, just put on a smile and carry on.

I would definately go to the resolution centre and start a complaint. What despatch time does he put in his listing?





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scootz

posted on 14/12/09 at 06:37 PM Reply With Quote
Cheers Locoboy... situation now resolved!

PS... do you specialize in any particular parts?





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