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Author: Subject: Compare the Market.com rant
stevec

posted on 24/2/10 at 06:56 PM Reply With Quote
Compare the Market.com rant

Did an online enquiry for car insurance yesterday on Compare the market .com.
I am now getting about 3 junk emails an hour. It used to be about 1 a day, grrrrrrrrrrr

Must get a spare email address for doing that stuff.

Steve

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Miks15

posted on 24/2/10 at 06:59 PM Reply With Quote
yep... and also a different phone number so they dont start ringing to twenty times a day trying to get you to get insurance
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eddie99

posted on 24/2/10 at 07:17 PM Reply With Quote
Never used that site. Although i find i do get some emails from confused. But only say 2 emails after i do a quote. Never get any after that period. And only ever get 1 phone call from the person who gave the best quote.
Can't say its that bad tbh, so try confused.com

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robocog

posted on 24/2/10 at 07:41 PM Reply With Quote
Yup, I got a dose after making an inquiry with Adrian Flux
Turns out they sell your details on quite willy nilly to spammers to help make ends meet, though astounds me how they are making a loss when I seem to have been paying over the odds for over 25 years and never receiving anything other than a cheaply printed renewal certificate and never got a penny back out of it, having never made a claim

Adrian Flux did get asked for proof /evidence of where I had given permission for my details to be sold on ....and months later still nothing been received in return despite a couple of reminders that I am still awaiting either evidence or an apology

Pretty negative behavior IMHO and has ensured he will never see my custom nor recommendation

Best way forward is to find out who currently owns the database with your addy on and get it removed (good practice rules that they should be abiding by state that they should offer a method of opting out on each communication and ONLY offer services likely to be of interest)
If they are breaking this code they can get told off, which I guess is not enough, but its better than FA

It took me a couple of weeks to get to the company that owned the "master" database and managed after much hollering and ranting and reporting to the watchdogs to get my details on a "suppression database" meaning they should NEVER send me their shite again

Had to speak to several of these spammer companies, and despite my impression that they are all mentally ill, they were pretty normal and pretty helpful when I explained what I needed

(Who really buys stuff they have had stuffed in their inbox against their will?...same types that will buy religion on doorstep?)

They were all more helpful than Adrian Flux's shower of no hopers and they did post me details of who gave permission to use my seldom handed out email address to assist me in getting to the head of the chain, who after several phone calls did manage to get my details suppressed from further spam

I also complained to the companies they were "representing" with their spam and told them in no uncertain terms I would NEVER be buying from them in the future due to receiving spam on their behalf and asked them to vet who they have representing them a little more carefully in future as they were just annoying potential customers with spam

Good luck in finding this info out

Contact the ICO (who didn't help ME in the least, but at least I was reporting them...right?)
Submit any spam emails to http://spam.abuse.net

and keep going till you find who is selling your details on against your will and get them to cease and desist

I know some would say just install antispam measures and delete that that makes it through, shrug it off but I don't agree, without your permission to send junk they are bandwidth theifs plain and simple
Without your permission to sell on your details IMO they are identity theifs as well

Regards
Rob

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ravingfool

posted on 24/2/10 at 07:49 PM Reply With Quote
It's really important with any of these online quote things to make sure you're on the look out for the opt out boxes.

Very easy to miss one and then you're in spam hell

Unlike the OP I was very happy with comparethemeerkat and I haven't ever received any spam from them, just details of the saved insurance quotes which is pretty handy.

God knows where all my spam is coming from

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Ninehigh

posted on 24/2/10 at 07:50 PM Reply With Quote
quote:
Originally posted by robocog
Best way forward is to find out who currently owns the database with your addy on and get it removed
Regards
Rob


Good luck with that, as until I changed my number 90% of my calls had "Who did you get my number from?" in the conversation several times.

They don't buy a database it's just plucked from the air no-one in the company that calls you ever has any idea where they've got your number from.

I just give them all my old number now






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robocog

posted on 24/2/10 at 08:47 PM Reply With Quote
No luck needed at all
Just the tenacity and legwork to work backwards to find out who had twoc'd my personal info and sold it on

Sure, it wasn't a simple case of replying to the spam asking who they got my email addy from...
(analogy of asking the person phoning where they got your number from)

Took me a few weeks of detective work digging and chasing and point blank refusing to let go,gathering company details along the way and making links

Damned if I'm going to just cave in and leave the internet or change my online identity because of one unscrupulous insurance gimp decides he hasn't had my money so he'll sell my details on so he can afford to plaster the rags I used to buy with shiny ads of great service

Regards
Rob

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Ninehigh

posted on 24/2/10 at 09:51 PM Reply With Quote
Fair enough, I just have a junk filter and my previous mobile number. If I ever get one from a tool I use theirs too






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robocog

posted on 24/2/10 at 10:23 PM Reply With Quote
http://www.mpsonline.org.uk/tps/

Simples
Get your tel numbers on it (its free) and take action with the ICO against those that are willing to flout the regs

After filling in the simple form you should stop being pestered by spammy callers once you get onto the database and it filters down
Wont stop any TXT's though

I guess if people just ignore the situation/setup anti spam etc the message will not get through to the spammers that its NOT OK to do this against your will

I really would like to see it go the other way where you have to opt in - and any flouting of this would result in instant death for the perpetrators rather than the current "submit your private details and we will offer you protection of your privacy"
Madness


I know these people are just trying to eeek out a living, but wish they could find something more constructive and useful to do with their lives..and leave me alone

Regards
Rob

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britishtrident

posted on 25/2/10 at 08:36 AM Reply With Quote
quote:
Originally posted by stevec
Did an online enquiry for car insurance yesterday on Compare the market .com.
I am now getting about 3 junk emails an hour. It used to be about 1 a day, grrrrrrrrrrr

Must get a spare email address for doing that stuff.

Steve


I have used Compare the Market but never had a problem with Compare the Market.
However I have had this same problem after getting when getting quotes via other companies. I also suspect they keep a note of when you ask for a quote and then spam you on a an annual basis.

My advice is install Robin Keir's K9 Mail Filter after it is trained you will get virtually no spam.

[Edited on 25/2/10 by britishtrident]





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Nomexnomad

posted on 25/2/10 at 11:40 AM Reply With Quote
quote:

It's really important with any of these online quote things to make sure you're on the look out for the opt out boxes.



Make sure which way you tick too as some say tick box to allow us to contact you and others are tick if you do not want us to contact you

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