stevec
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| posted on 18/11/10 at 02:53 PM |
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Play.com. Be careful
I have used Play.com on and off for years now. But just recently they seem to be struggling to keep up the excellent service they used to provide. A
few people I know seem to be having customer service issues with them regarding faulty/broken goods.
In our case my son ordered a mug from them which turned up late,badly packaged and broken. Eventually after a lengthy and probably expensive phone
call to their customer services in the Phillipines we managed to persuade them to send another. Guess what? It turns up in a Jiffy bag in bits.
Another call to the Phillipines and the idiot on the other end virtually accuses us of taking the p*ss.
So be careful if you order from them, I have now seen loads of rants on the web of a similar nature.
Anyone else had issues with them?
Steve
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jossey
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| posted on 18/11/10 at 03:07 PM |
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there is a customer service team for esculations in jersey i think?
dave
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balidey
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| posted on 18/11/10 at 04:03 PM |
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Never had any problems, always packed well.
Is this something you bought from Play, or was it bought from someone selling on Play? There is a difference. I only ever use Play themselves.
Dutch bears have terrible skin due to their clogged paws
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StevieB
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| posted on 18/11/10 at 06:28 PM |
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The last time we bought from them it seemed to take an age to arrive.
They've been struck off out trusted list now.
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Surrey Dave
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| posted on 18/11/10 at 07:27 PM |
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Slow
Yeah, Really slow delivery........
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omega0684
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| posted on 18/11/10 at 08:35 PM |
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i went off play.com because of all the bad press and now use zavvi and amazon, never had a bad experience from either of them!
I love Pinto's, even if i did get mine from P&O!
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