jabbahutt
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 posted on 7/8/08 at 08:03 AM |
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GGRRRRR Argos
Now this has put me in a bad mood big time.
Finally managed to get a reservation number for a Wii fit thing for my wife, really happy as it would get me loads of smarty points to work in the
garage.
Pop round after work only to be told that my reserved item was sold earlier. No one has had access to the number as it has been in my wallet all
day.
Argos really couldn't give a damn that someone has walked off with something which they hadn't reserved.
Any ideas how this happened and is there anything I can do about it? apart from drag the scrawny little manager across the counter and beat him
senseless with some of that tat they pile up near the counter because they can't sell it?
Sorry for the rant, feel a bit better now though still want some sort of satisfaction from Argos
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Agriv8
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| posted on 7/8/08 at 08:11 AM |
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Have you a HMV local to you ?
Some of them have been getting batchs in. I had a chat to the very helpfull manager who let slip that a batch of 5 were due in on / at ( same price as
Argos )
my feeling about argos it will have been an inside job and someone overiding the reserve thus making a fast buck have you seen how much they are going
for on fleabay ?
Ps they are really good fun !
regards
Agriv8
Taller than your average Guy !
Management is like a tree of monkeys. - Those at the top look down and see a tree full of smiling faces. BUT Those at the bottom look up and see a
tree full of a*seholes .............
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fesycresy
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| posted on 7/8/08 at 08:11 AM |
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One of the staff probably kept it for themselves 
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The sooner you fall behind, the more time you'll have to catch up.
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David Jenkins
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| posted on 7/8/08 at 08:27 AM |
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If you feel that strongly about it, kick up a stink with the Argos head office - their address will be in the catalogue.
It could be simple incompetence, or maybe someone's doing a fiddle...
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splitrivet
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| posted on 7/8/08 at 08:34 AM |
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Not wishing to rub salt in the wound picked one up from Auchan in Calais for my bro in law on my recent return from France, 10 squids cheaper than
here and they have tons of em. Do you know anyone going over.
Cheers,
Bob
I used to be a Werewolf but I'm alright nowwoooooooooooooo
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BenB
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| posted on 7/8/08 at 08:40 AM |
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I'd write to head office and ask why that happened. If you'd paid for it and reserved it then there's a contract. It be interesting
to see what the small print says....
But a stroppy letter to head office would like at the very least get some vouchers. Make sure you mention how it was a long journey to go and get it,
you had to cancel something else etc etc etc 
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saigonij
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| posted on 7/8/08 at 08:54 AM |
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i think you just reserve it then go and collect and pay.
main problem is that you dont need a reservation number.... you simply go in and say you have reserved a Wii Fit. you can get away with not saying
your name by saying "im picking it up for a friend".
no offense to anyone on here, but argos seem to get their staff from the same place that Co-op of Holland&Barret get them from - oh, and have you
noticed - the staff at Holland&Barret - which is a heath shop, always look so un heathly!!!!!
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speedyxjs
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| posted on 7/8/08 at 09:03 AM |
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GGRRRRR Argos
Thats a new one.
As said write a stinky letter or email to head office. You never know you might get some money off vouchers
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johnston
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| posted on 7/8/08 at 09:09 AM |
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I had bit of agro with toys r us over a guitar hero controller . Wanted a straight swap like for like cos it had an intermittant fault. Was told
unless it showed up in store wouldn't change it!
Sent message via website explaining situation next day a sunday got a phone call sayin take it down. Girl on desk when i got there knew i was coming!
So i'd say get onto website and explain situation see wot they say
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fesycresy
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| posted on 7/8/08 at 09:14 AM |
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quote:
Originally posted by saigonij
no offense to anyone on here, but argos seem to get their staff from the same place that Co-op of Holland&Barret get them from - oh, and have you
noticed - the staff at Holland&Barret - which is a heath shop, always look so un heathly!!!!!
Yep and they all have one thing in common, they pay minimum wage, offer shite hours, don't pay overtime, mostly part time students, part time
mums, etc etc etc.
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The sooner you fall behind, the more time you'll have to catch up.
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David Jenkins
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| posted on 7/8/08 at 09:35 AM |
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When I reserved something a while back, I had to enter the reservation number on one of their machines. It printed out the usual collection point
ticket and the goods were produced.
I really would have a go at Head Office - Argos are always pushing their on-line reservation system and may be really peeved to find that
someone's abusing or mis-using it.
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GeorgeM
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| posted on 7/8/08 at 09:48 AM |
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you can't have it both ways.
If you want cheap prices, shop at places
where they have low overheads.
If you want good service you (usually) have
to pay a little more. - It's company profit
that pays the staff!!
Oh, and yes, I have my own business,
(retail & commercial stationery, office equipment etc),
and the staff get more than minimum wage
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Paul TigerB6
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| posted on 7/8/08 at 10:17 AM |
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quote:
Originally posted by GeorgeM
you can't have it both ways.
If you want cheap prices, shop at places
where they have low overheads.
If you want good service you (usually) have
to pay a little more. - It's company profit
that pays the staff!!
Nigel isnt after cheap prices though - he's just after the Wii Fit that is supposedly reserved using the much publicised reservation system that
is supposed to then guarantee availability. This is a huge retailer who buy in bulk and should be able to offer the guarantee on availability using
their computerised reservation system, regardless of the service from the staff and how much they are paid.
As before Nigel, kick up a stink with head office quoting your reservation number and their own website
here
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andyharding
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| posted on 7/8/08 at 11:15 AM |
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Buy her gym membership instead... gets her out of the house so you can use the dish washer to clean engine parts and she can't moan at you
Are you a Mac user or a retard?
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jabbahutt
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| posted on 7/8/08 at 12:44 PM |
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well fellas here is an update.
Emailed customers services voicing concern about how secure info is on their website and with 15 minutes the branch phoned and said they'd had
more in stock and gave me a new reservation number.
Whether it is pure coincidence or not I don't really care, long as SWIMBO is happy then I can earn more garage points.
Cheers all for the help, it'll aloow me more time to work out the problems with my battery.
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iank
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| posted on 7/8/08 at 01:05 PM |
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Result
--
Never argue with an idiot. They drag you down to their level, then beat you with experience.
Anonymous
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David Jenkins
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| posted on 7/8/08 at 05:29 PM |
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Good result - and I can imagine the telephone conversation between head office, area manager and branch manager...
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