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Author: Subject: Online car parts specialists RANT....
r1_pete

posted on 10/9/09 at 05:58 PM Reply With Quote
Online car parts specialists RANT....

Ordered a carb overhaul kit from a so called specialist, this is the pic on their website:
Image deleted by owner

This is what turned up:
Image deleted by owner

To say I'm anoyed is an understatement, no sign of the accelerator diaphragms, needle valves, just a packet with some paper gaskets, fibre washers, and o rings, all for over £25.

I know I'll have calmed down tomorrow, but they can get ready for a difficult phone call.

End of rant.






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omega0684

posted on 10/9/09 at 06:00 PM Reply With Quote
isn't that mis representation of a product?
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BenB

posted on 10/9/09 at 06:11 PM Reply With Quote
Sure is. Trade descriptions act time!! Although it depends on the description given alongside the photo.

Without a link to the advert it's difficult to be 100% but I think you'ld be well within your rights to demand the bits they haven't supplied but showed....

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r1_pete

posted on 10/9/09 at 06:32 PM Reply With Quote
Link

Part no FL 12 no description, just the pic and 'it does 2 carbs'

Think I might try a dumb call or email 1st, "there seem to be some parts missing from the kit you supplied"






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austin man

posted on 10/9/09 at 06:40 PM Reply With Quote
I use a guy on ebay no probelms called fastroadcars i believe





Life is like a bowl of fruit, funny how all the weird looking ones are left alone

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ashg

posted on 10/9/09 at 09:46 PM Reply With Quote
had the same thing the other day. won a set of zx6r carbs off ebay from a well known bike breaker. on the auction the picture was of a complete set of carbs with nothing missing no mention in the ex of sensors not being included. when they turned up the swines had robbed the throttle position sensor off them. tried to contact them no reply within 3days so have opened a dispute with ebay.





Anything With Tits or Wheels Will cost you MONEY!!

Haynes Roadster (Finished)
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procomp

posted on 11/9/09 at 07:24 AM Reply With Quote
Hi



A definite second recommendation for Fastroadcars. Unbeatable service for Weber and carb related parts.

Thats unbelievable service if they fail to resolve the issue.

Cheers Matt






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