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Author: Subject: Fun with e-bay, advice needed
Mr Whippy

posted on 28/10/09 at 02:11 PM Reply With Quote
Fun with e-bay, advice needed

I’ve got a bit of a problem, I’m sure you lot will know a solution.

I needed a pulley and fan for an alternator, went on e-bay and a seller (who sells lots) had one for sale. At this time you could buy it now, but as I wanted to double check the size went home and checked. Went into e-bay the next day and someone had bid on it so now you could not buy it now for about £8 or so. So I placed a bid and also contacted the seller saying I’d actually buy it now off him for £15 (I really needed it) anyway the seller agreed and I paid through paypal (I have proof of this through the paypal site) and the item was delivered.

Great

Then a few weeks later I get and e-mail from e-bay saying I still hadn’t paid for the item. I thought this quite odd since paypal I thought worked with e-bay and I definitely paid for it. Now I’m getting e-mails from the seller saying he will put an unpaid item notice against my username. I’ve already e-mailed e-bay saying I have paid for it but got no response.

Any ideas what I should do, tbh I don’t know what I can do to resolve this.

Thanks

[Edited on 28/10/09 by Mr Whippy]






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blakep82

posted on 28/10/09 at 02:14 PM Reply With Quote
if its done through paypal then it'll be in your transactions list. copy and paste the screenshot of it and email him it.

if his email address was wrong (i had something similar recently) it will say unclaimed next to the transaction, in which case you cancel it, get him to confirm the correct email address, explain to him hes got the wrong one set up on paypal, job done*

*unless i misunderstand





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matt_claydon

posted on 28/10/09 at 02:14 PM Reply With Quote
How did you go about winning the auction, through eBay, at a fixed price when the BIN had gone?
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Confused but excited.

posted on 28/10/09 at 02:20 PM Reply With Quote
It will still show as unpaid even if you paid by Paypal but did a private BIN, not through ebay. Which appears to be the case.





Tell them about the bent treacle edges!

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Mr Whippy

posted on 28/10/09 at 02:29 PM Reply With Quote
Well I think you all have got what has happened going by your reply’s. I’d have thought the seller would have cancelled the sale on e-bay when I paid for it through pay pal as what else could I have done differently from my end?

One of his e-mails went like this (I'm assuming the 28th september was when the items auction ran out) –

Dear space****fan,

Hello Scott thanks for yopur message yes I rec'd the £16.90 and the item was posted to you . You then purchased a 2nd pulley kit on the 28th september for £14.05 inc P&P this is the item which remains unpaid no 400074010230, the problem seems to be at your end as you appear to have bought the same item twice at 2 different amounts,??? your help would be appreciated, best regards peter.

- ****petert

[Edited on 28/10/09 by Mr Whippy]






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speedyxjs

posted on 28/10/09 at 02:32 PM Reply With Quote
As said, a simple printscreen in an email should sort it





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Mr Whippy

posted on 28/10/09 at 02:33 PM Reply With Quote
quote:
Originally posted by speedyxjs
As said, a simple printscreen in an email should sort it


ok I shall go and do that though he does say he got the payment he's going on about yet another pulley! I only wanted one


[Edited on 28/10/09 by Mr Whippy]






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bmseven

posted on 28/10/09 at 03:00 PM Reply With Quote
Got an ebay link ?

Is it possible there was a bid retraction and you won that also?
Or
Someone has hacked his account?

[Edited on 28/10/09 by bmseven]

[Edited on 28/10/09 by bmseven]





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Bures Pit anyone?

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maximill666

posted on 28/10/09 at 03:09 PM Reply With Quote
From what you have described, I gather that you had bid on the item, then arranged off auction to purchase, but you never retracted the bid you placed?
The seller has let the auction continue to run and you were the highest bidder and won the auction.

Either you should of retracted your bid, or he should of ended the auction and/or cancelled your bid if he had more than one of the same item to sell once he agreed to sell to you off auction.

The only real way to avoid not paying or getting a non paying bidder strike now is to mutually agree not to complete the transaction. (There is an option for this through ebay)

Explain this to the seller and as long as he is not a complete tw@t he should agree to this.

[Edited on 28/10/09 by maximill666]

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Mr Whippy

posted on 28/10/09 at 03:23 PM Reply With Quote
quote:
Originally posted by maximill666
From what you have described, I gather that you had bid on the item, then arranged off auction to purchase, but you never retracted the bid you placed?
The seller has let the auction continue to run and you were the highest bidder and won the auction.

Either you should of retracted your bid, or he should of ended the auction and/or cancelled your bid if he had more than one of the same item to sell once he agreed to sell to you off auction.

The only real way to avoid not paying or getting a non paying bidder strike now is to mutually agree not to complete the transaction. (There is an option for this through ebay)

Explain this to the seller and as long as he is not a complete tw@t he should agree to this.

[Edited on 28/10/09 by maximill666]


yeah I think you have it

Just checked and e-bay is asking me to pay, again. Didn't know I could retract a bid tbh. I think he should basically cancel the sale. Thanks I'll get in touch again with him


Cheers guys






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Jon Ison

posted on 28/10/09 at 04:26 PM Reply With Quote
quote:
Originally posted by maximill666
From what you have described, I gather that you had bid on the item, then arranged off auction to purchase, but you never retracted the bid you placed?
The seller has let the auction continue to run and you were the highest bidder and won the auction.

Either you should of retracted your bid, or he should of ended the auction and/or cancelled your bid if he had more than one of the same item to sell once he agreed to sell to you off auction.

The only real way to avoid not paying or getting a non paying bidder strike now is to mutually agree not to complete the transaction. (There is an option for this through ebay)

Explain this to the seller and as long as he is not a complete tw@t he should agree to this.

[Edited on 28/10/09 by maximill666]


100% spot on, all he needs to do (the seller) is open a mutual agreement to cancel the sale, that way he gets his fee's back, something we have to do daily.......






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rayward

posted on 28/10/09 at 04:27 PM Reply With Quote
if you both agree, you can mutually withdraw from the sale, in which case his final value fee will be credited back to his account, so it won;t have cost him anything

hth

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Danozeman

posted on 28/10/09 at 05:53 PM Reply With Quote
he should cancel the sale if he is a decent bloke. Its his fault for not removing it if thats the one you bought.





Dan

Built the purple peril!! Let the modifications begin!!

http://www.eastangliankitcars.co.uk

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