Wheels244
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| posted on 29/8/10 at 05:56 PM |
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OT - phone\Broadband provider recommendations
Hello All
Need a quick recommendation for a new phone\broadband provider please.
Having had no landline phone or broadband for the last 4 days thanks to my current 'provider' carrying out an 'upgrade' -
I'm binning them as they are absolutely useless.
I phoned the 'helpline' ( 4 times ! ) - surprise, surprise - put through to India - I couldn't understand a word they said and when
I asked a question that was not on their script they were totally lost.
In case you're wondering it's Talktalk.
To quote my mate " I wouldn't go with them if they were giving it away" - I now know where he's coming from. I was with
Tiscali who were fine - until Talktalk bought them out !
I want a phone\broadband package, with anytime calls - whose the best at a reasonable price ?
I've just had a quote from Sky and by the time you add the Connection Charge + the Installation Charge and £33\month it ends up rather
expensive.
Are BT any good ? £28.99\month, no connection charge, 3 months free.
Anybody beat this ?
Thanks
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Bluemoon
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| posted on 29/8/10 at 05:58 PM |
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I use plusnet and on a standard BT line (i.e. line+phone Via BT). Happy (£6 a month for BB). Not called helpline though (had no need).
Dan
[Edited on 29/8/10 by Bluemoon]
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FFTS
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| posted on 29/8/10 at 06:12 PM |
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2 for plusnet and they have a 3 month free offer until August end. Helpline is free if you have their phone as well.
Chris.
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r1_pete
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| posted on 29/8/10 at 06:13 PM |
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I'm with Sky, and its been the best I've had so far, but if you consider them make sure they have a presence in your exchange.
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RichardK
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| posted on 29/8/10 at 06:40 PM |
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I recently left sky to go to virgin, I was on the sky connect package which is the one they put you on if your area/exchange isn't sky enabled
and it was shocking. Now 20mb isnt enough!
Cheers
Rich
Gallery updated 11/01/2011
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britishtrident
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| posted on 29/8/10 at 06:55 PM |
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Plusnet -- also
I have one connection with them and put several customers on to them. Very reliable good service and price.
They are actually owned by BT but a run completely separately.
[I] “ What use our work, Bennet, if we cannot care for those we love? .”
― From BBC TV/Amazon's Ripper Street.
[/I]
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Davegtst
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| posted on 29/8/10 at 06:57 PM |
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I was with Sky and although their tv is slightly better (imo) than Virgin their broadband sucks. Virgin broadband is sooo much faster but
occasionally it does stop working for a few minutes then reconects. This is a bit rubbish if you are in the middle of a multiplayer game. I payed
for 10mb broadband with sky and was lucky to get 2mb because of the distance i am from the exchange. With Virgin i pay for 10mb and get 9.9mb all the
time.
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Stott
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| posted on 29/8/10 at 07:14 PM |
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I'm with sky and I get 6M ish, £12.50 pcm for bband and unlimited phone, I used to be with pipex and it was always down but the sky has been
flawless for me and always fast. Plus their rates for mobile calls are favourable to a lot out there. I went on U Switch last week to see if I could
get it cheaper and there wasn't anything worth swapping for.
I think you get a different opinion depending where you live to be honest. May be worth speaking to some of your neighbours.
The other thing is, in my opinion, there is no equal to sky tv so they've kinda got you by the balls on that one. No other box I've tried
was half as fast or had as good a menu system/recording system etc etc.
hth
Stott
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Krismc
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| posted on 29/8/10 at 07:31 PM |
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SKY Broad Band, Line rental, 4 TV Packages, Free calls with sky talk, £30 a month all in!
Cheap as chips good connection, and if you go over your usage its a extra £5 a month which i never do.
Built, Ivaed, Drove and now Sold - 2011 MNR VORTX RT+ 2000cc Zetec on R1 Throttle boddies.
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wicket
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| posted on 29/8/10 at 09:08 PM |
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Another for Plusnet, we have the BB/Phone (Plusnet Value and Talk Anytime) package for £22.74/month.
I have found the technical support very helpful.
They also supplied a wireless router, charged p&p only.
At the moment the 1st 3 months BB are free.
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Humbug
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| posted on 29/8/10 at 09:17 PM |
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Plusnet gets good ratings from MoneySavingExpert too.
I would also personally recommend 18185 as an override provider (dial it before the number) for calls to mobiles or overseas numbers as it's
cheaper than many/most normal phone packages for those calls - info here a
bit down the page
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Liam
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| posted on 29/8/10 at 09:44 PM |
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Quite happy with our O2 broadband. Get 10mb max on our 'up to 20mb' which seems to be above average for phone broadband, and no download
limit. Can't match the old NTL/Virgin cable in my old house for speed though - you get exactly what you pay for there.
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mad4x4
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| posted on 29/8/10 at 10:30 PM |
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not that cheap but good, try freeola
Scot's do it better in Kilts.
MK INDY's Don't Self Centre Regardless of MK Setting !
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britishtrident
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| posted on 30/8/10 at 07:00 AM |
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quote:
Originally posted by Liam
Quite happy with our O2 broadband. Get 10mb max on our 'up to 20mb' which seems to be above average for phone broadband, and no download
limit. Can't match the old NTL/Virgin cable in my old house for speed though - you get exactly what you pay for there.
O2 and the sister company Be use ADSL2 which is why they are usually twice as fast on the same line as normal ADSL They are reliable & supply a
decent router BUT they lack the little extras that Plusnet throw in for free.
Plusnet give the user much better control over email and other options than O2 also Plusnets anti-virus and junk filtering is top class.
[Edited on 30/8/10 by britishtrident]
[I] “ What use our work, Bennet, if we cannot care for those we love? .”
― From BBC TV/Amazon's Ripper Street.
[/I]
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Ninehigh
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| posted on 30/8/10 at 07:21 AM |
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Virgin are unbeatable for speed.
However if you want cheap then maybe your mobile phone provider does a discount for being with them? Iirc when we was on O2 it was £7.50 a month for,
well we were lucky to get 2meg with them and sky because we're about half a mile from the exchange or something terribly out in the sticks like
that...
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Wheels244
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| posted on 26/9/10 at 09:25 AM |
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UPDATE ::
I went with BT in the end.
Been really good so far.
Remote set up when the router wouldn't connect via wire less, which was really useful.
Seemless transition to new service.
Poles apart from TalkTalk - I will never go with them again.
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