deltron63
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| posted on 9/11/10 at 07:52 PM |
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problems with tiscali / talk talk
Is anyone having problems with tiscali? I haven't been able to get at my emails for over two weeks.
As you can imagine i'm getting a bit hacked off now
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britishtrident
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| posted on 9/11/10 at 08:20 PM |
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quote:
Originally posted by deltron63
Is anyone having problems with tiscali? I haven't been able to get at my emails for over two weeks.
As you can imagine i'm getting a bit hacked off now
Can you get in to read them via webmail ?
Before they mergered both outfits had bad reputations for not resolving problems --- and from what I have heard nothing has changed since.
Two recommendation
(1) Switch your ISP to Plusnet or O2 Plusnet in particular has very good mailservers and user mail options.
(2) Get yourself a domain name (this very cheap and easy to do) this will give you proper email address based on your own choice of name that you
can keep if you switch ISPs in future. The email goes to your domain name and is then redirected to you ISP email account.
[I] “ What use our work, Bennet, if we cannot care for those we love? .”
― From BBC TV/Amazon's Ripper Street.
[/I]
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deltron63
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| posted on 9/11/10 at 08:54 PM |
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The problem is with their server. I spent over an hour on the phone to be told there's nothing they can do until the change over is complete.
I will be going elsewhere i hate Talk Talk. But i need my emails
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Hellfire
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| posted on 9/11/10 at 09:17 PM |
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I'm with Tiscali/Talk Talk and do recall having problems with my e-mails about six months ago. It was all resolved quite easily though and I
found their support were really helpful. That doesn't resolve your issues though. Have you tried accessing your e-mails through TalkTalk Webmail
as Britishtrident suggested?
Phil
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deltron63
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| posted on 9/11/10 at 09:37 PM |
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I always use the website for my emails.
The other month they said i was " spamming " from my computer and tried to sell me norton. They soon gave up when pointed out to them that
i only use their site for emails, so maybe they should use it !!
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TPG
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| posted on 9/11/10 at 09:55 PM |
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I have a on going problem with them right now.A small minor problem,the 1571 not working...but seven days ago I was told it'll be working in
24-48hrs.You can guess the rest of the story.I was/am that hacked off with the offshore service centre I spoke to the cancelation department ref MAC
code.If they can't fix 1571..well. Anyway currently £20 up and getting honest answers now.Still not fixed mind.So,get through to "leaving
us." and go from there. As a footnote,I always use a non-service provider..ermm provider( Yahoo,gmail etc) so you are not comitted to your
provider
..Which was nice..
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Peteff
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| posted on 10/11/10 at 12:08 AM |
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I've been with Talk Talk for 13 months now and not had a single problem. No consolation to you but it's only fair to present an unbiased
opinion, highly delighted and at 18.5mbps can only say they are doing nothing wrong by me.
yours, Pete
I went into the RSPCA office the other day. It was so small you could hardly swing a cat in there.
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RazMan
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| posted on 10/11/10 at 08:42 AM |
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I find the quickest way to resolve any issues is to go on their support forums and do a little bit of rib-digging.
I had speed issues for years despite countless telephone calls - 2 days on the forums and bingo!
Cheers,
Raz
When thinking outside the box doesn't work any more, it's time to build a new box
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