Printable Version | Subscribe | Add to Favourites
New Topic New Poll New Reply
Author: Subject: Ebay seller just cancelled my order, why????
carpmart

posted on 7/12/10 at 06:24 PM Reply With Quote
Ebay seller just cancelled my order, why????

Hello all

I bought some fancy dress hats for a Chrimbo party and the seller obviously hasn't liked that fact I have bought more than one and got a postage discount from them (its the discount they set out) and has canceled my order!

I think this is quite strange as all the listings have had many sales before yet all of a sudden quality control lets them down!

Here is the email;

Dear Harvey Longden (carpmart),

Thank you for you for your order. Unfortunately the item(s) you ordered have failed our quality control checks and have not been dispatched.

We were unable to dispatch the following items:


31302#CS - Christmas Pudding Hat Fancy Dress
24486#CS - Red Tinsel Effect Santa Hat Christmas Fancy Dress
29769#CS - Adult Christmas Turkey Hat Fancy Dress
22993#CS - Black Bah Humbug Santa Hat Christmas Fancy Dress
Shipping


We have issued a full refund and apologise for any inconvenience.

If you have any other queries, please do not hesitate to contact us at sales@partyprops.co.uk

Kind regards,


Party Props

eBay ID: costumesaver
eBay Shop: http://stores.ebay.co.uk/party-props-shop
Website: www.pineapplehat.com

Party Props, 31 Murray Square , East Kilbride, Glasgow, Lanarkshire , G75 0BH.


So, overall I'm pretty







You only live once - make the most of it!


Radical Clubsport, Kwaker motor
'94 MX5 MK1, 1.8
F10 M5 - 600bhp Daily Hack
Range Rover Sport - Wife's Car
Mercedes A class - Son's Car

View User's Profile View All Posts By User U2U Member
JoelP

posted on 7/12/10 at 06:31 PM Reply With Quote
very rude, clearly a lie. I would be in touch to politely as what the problem is and see if they can deliver anything you want.






View User's Profile View All Posts By User U2U Member
MikeR

posted on 7/12/10 at 06:39 PM Reply With Quote
Is it perhaps a cover story due to the fact they're snowed in and can't despatch anything / get deliveries to cover the sales?
View User's Profile View All Posts By User U2U Member
Stott

posted on 7/12/10 at 06:39 PM Reply With Quote
Yeah obviously a lie as 3 of the 4 items you ordered are now on their ebay shop listed with free postage so they probably re-listed them all and have now absorbed the postage costs in the product price. Especially as for instance the turkey hat is £2 oddd dearer than the others on ebay.

What a bunch of shts!

View User's Profile View All Posts By User U2U Member
r1_pete

posted on 7/12/10 at 06:48 PM Reply With Quote
It's not the first time they've cancelled orders, check their negatives......






View User's Profile E-Mail User Visit User's Homepage View All Posts By User U2U Member
RichardK

posted on 7/12/10 at 06:59 PM Reply With Quote
Lucky escape mate, you'd probably look a right cock!

As said above they've got previous for it, very annoying so you'll have to come up with a bit of creative revenge.

Cheers

Rich





Gallery updated 11/01/2011

View User's Profile E-Mail User Visit User's Homepage View All Posts By User U2U Member
MikeRJ

posted on 7/12/10 at 07:00 PM Reply With Quote
Leave them a big fat negative and shop elsewhere.
View User's Profile View All Posts By User U2U Member
britishtrident

posted on 7/12/10 at 07:17 PM Reply With Quote
East Kilbride is very badly snowed in --- but he should have told the truth.





[I] “ What use our work, Bennet, if we cannot care for those we love? .”
― From BBC TV/Amazon's Ripper Street.
[/I]

View User's Profile View All Posts By User U2U Member
carpmart

posted on 7/12/10 at 07:53 PM Reply With Quote
Hi Harvey,


Unfortunately the issue was with one particular item, number 24486. Unfortunately when items are purchased together and we are not able ship one of them we have to refund the entire order. If you check eBay you will see that the listing for this particular item was removed earlier today. Under normal circumstances we would source a replacement from our supplier in order to fulfil the order but extreme weather in Scotland has meant we have not had supplier orders for 2 days.


Please feel free to re-order the other items and accept our apologies for any inconvenience. We appreciate your understanding in this situation.


Regards,
Party Props


I just got the above from the seller!

I may have been a little harsh!

Still seems a bad business practice?





You only live once - make the most of it!


Radical Clubsport, Kwaker motor
'94 MX5 MK1, 1.8
F10 M5 - 600bhp Daily Hack
Range Rover Sport - Wife's Car
Mercedes A class - Son's Car

View User's Profile View All Posts By User U2U Member
Stott

posted on 7/12/10 at 09:11 PM Reply With Quote
Were you paying less first time around with the combined postage than you would be this time around with the "free" postage?

That'll be the clincher

View User's Profile View All Posts By User U2U Member
FazerBob

posted on 8/12/10 at 12:23 AM Reply With Quote
Very strange, but I have just had a sale cancelled, for the first time ever. The sellers excuse was that they had sold the item to another buyer.
I think the truth is that they expected to get more than the 99p that i won the auction at. The item was only a pen, but I refused to accept their cancellation and reported them to EBay for breaching the seller rules. In the listing they stated that they had large quantities of the item if anyone wanted to bulk buy. So how can they claim that they had sold 'it' to someone else.
I recently sold a set of wheels on EBay. Fully refurbished and with two very good tyres and two Yokohama's with less than 500 miles on them. I was gutted to only get £67, when the Yoko's had cost me £75 each. But that's the name of the game. I didn't put a reserve on, and lost out. They still got sent to the very lucky buyer.

Make a formal complaint to EBay - you've nothing to lose, and it will make you feel better.





Bob

View User's Profile View All Posts By User U2U Member
mangogrooveworkshop

posted on 8/12/10 at 08:54 AM Reply With Quote
http://www.chickenshop.co.uk/
Give Dennis a call he will sort out your requirements....
http://www.facebook.com/?ref=logo#!/chickenshop.co.uk






[Edited on 8-12-10 by mangogrooveworkshop]






View User's Profile View All Posts By User U2U Member

New Topic New Poll New Reply


go to top






Website design and SEO by Studio Montage

All content © 2001-16 LocostBuilders. Reproduction prohibited
Opinions expressed in public posts are those of the author and do not necessarily represent
the views of other users or any member of the LocostBuilders team.
Running XMB 1.8 Partagium [© 2002 XMB Group] on Apache under CentOS Linux
Founded, built and operated by ChrisW.