smart51
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| posted on 5/12/11 at 06:12 PM |
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eBay non-payment. How long should I wait?
I sold some stuff on eBay for the other half last Sunday. A week and a day later, one item hasn't been paid for. I've sent an invoice
and a friendly reminder. Should I mark her for non-payment and go for a second chance offer or wait a little longer. I haven't heard a peep
from her.
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Ninehigh
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| posted on 5/12/11 at 06:17 PM |
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Give it another message, and another week. You never know what's happened to them
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big-vee-twin
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| posted on 5/12/11 at 06:23 PM |
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Think you have to wait 21 days if you start a complaint 
Duratec Engine is fitted, MS2 Extra V3 is assembled and tested, engine running, car now built. IVA passed 26/02/2016
http://www.triangleltd.com
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scootz
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| posted on 5/12/11 at 06:44 PM |
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I usually send an invoice reminder at day 5 and a complaint at day 10.
It's Evolution Baby!
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richardh
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| posted on 5/12/11 at 06:57 PM |
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start it now as it takes ages, you hear nothing from either ebay or the buyer.
complete croc of shite
Time for a change!
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T66
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| posted on 5/12/11 at 07:13 PM |
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A week is long enough to wait with no replies, customer service isnt high on the list of a lot of ebay sellers, but they dont like a paypal complaint
up them...
Another email, asking for a response, give it a day and paypal them...
No excuse for ignored emails.
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Mr C
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| posted on 5/12/11 at 09:03 PM |
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Don't waste your time hanging about, if they really wanted the items they would have contacted you, tell them to swivel, give them bad feedback,
complain and re_advertise.
[Edited on 5/12/11 by Mr C]
Girl walks into a bar and asks for a double entendre, so the barman gave her one
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smart51
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| posted on 5/12/11 at 09:56 PM |
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OK, thanks. I'll give them another day, just in case they've been away for a week. Tomorrow I raise a non-payment with eBay.
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smart51
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| posted on 6/12/11 at 12:20 PM |
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Non-payment raised this morning and payment received within 4 hours. Now I'll wait for the "item not received" complaint.
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r1_pete
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| posted on 6/12/11 at 12:39 PM |
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Refund the payment and cancel the sale, that way at least you'll have the item and no money, rather than neither.
Even signed for delivery doesn't work, our relief postman signed my name on an item, then was surprised when I raised a complaint.
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