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Bloody Jessops!
scootz - 10/1/13 at 05:10 PM

Bought the old man £1200 of vouchers for Xmas and they've gone into administration! Shops still open, but not 'honouring' vouchers!

I've told him to send them down to me and I'll walk into my nearest shop, pick up £100 worth of goods from the shelves, slam the voucher down on the desk and walk out! He won't let me (and as I'm still his wee laddie, then I'll have to do as I'm told!).

Thieving buggers!


mookaloid - 10/1/13 at 05:16 PM

I Hope you mean £120 .....


pewe - 10/1/13 at 05:18 PM

That's a fricking nightmare.
When you say you bought them didn't by any chance use a credit card?
If so you may be able to claim back from the credit card company.
Slim chance I know but that's a lotta money to lose.
Cheers, Pewe10


morcus - 10/1/13 at 05:18 PM

Unfortunatly though, thats how it works. They aren't allowed to honour them until they've paid off every bigger debt, and if they could do that then they wouldn't have the problem in the first place.


jossey - 10/1/13 at 05:19 PM

As above? £120?

How can they not honour vouchers check online and try but something


puma931 - 10/1/13 at 05:22 PM

Same thing happened with Comet, but after a day or so they (administrators) started to honour the gift cards / vouchers.


matt_gsxr - 10/1/13 at 05:42 PM

did you buy them on a credit card? If so you might have some level of insurance.


loggyboy - 10/1/13 at 05:42 PM

No offence, but why buy gift vouchers? Ive never seen the point in them. Just give cash!


scootz - 10/1/13 at 05:56 PM

Typo! It was £100!

Bought using paypal... not sure what their policy is for firms entering admin.


scootz - 10/1/13 at 05:57 PM

quote:
Originally posted by loggyboy
No offence, but why buy gift vouchers? Ive never seen the point in them. Just give cash!


Cos he shops (shopped!) a lot in Jessops and it seemed just that little bit more 'personal'.


ReMan - 10/1/13 at 06:42 PM

quote:
Originally posted by scootz
Typo! It was £100!

Bought using paypal... not sure what their policy is for firms entering admin.

Is your Paypal funded by a credit card?


scootz - 10/1/13 at 06:48 PM

Sadly not... debit card.


splitrivet - 10/1/13 at 06:52 PM

Theyve been in dire straits for years, it was only a matter of time. Talking to a guy in the industry a couple of years back he said the company has always alledgedly been badly run alledgedly.
I would think you'd be covered by paypal if not the credit card company you would have been by credit card co for sure but dont know if paypals involved.
Cheers,
Bob


ReMan - 10/1/13 at 07:16 PM

I expect that you'll find that Paypal wont cover such a purchase, (doubt they'll cover anything that costs them)


mark chandler - 10/1/13 at 08:09 PM

Vouchers are just a way of shops flogging product on credit cards, even better as they have your money and stock !

So people struggling towards Christmas cannot afford to give cash in an envelope so extend themselves (I'm not saying this is the only reason, as Scootz has said, it is also more personal so shows you have thought about the gift), the reality is cash.

It does work for the punter as you do not get charged for effectively withdrawing cash if placed upon a credit card so max 60 days credit is possible, although not at the shops expense.

Regards Mark


coyoteboy - 10/1/13 at 10:03 PM

Cold hard world of commerce folks, that's the risk you take.

Personally never buy vouchers anymore, no point buying someone something that invariably has a use-by date (my biggest bug-bear), can only be spent in one shop and has the risk of becoming worthless if anything happens to said shop. Just give them universally acceptable cash and print/draw/write a note to explain what you'd like them to spend it on, far more personal.

And people stretching themselves on credit card is a bad idea too, no wonder the world's in a state of demise, it's just bloody Christmas, not worth putting yourself in debt for!

Bahhh humbug. Think it's time I got some food in me, my grouch has come out!


owelly - 10/1/13 at 10:33 PM

If I get gifted cash, it goes in my wallet and dissolves into shopping, fuel, chips etc. It never gets used to buy myself a gift. Likewise, a xheque goes into my bank andeases the overdraft until the next bill eats it. There's more chance you'll spend a voucher in thevway it was intended. That's why I still have a bundle of Love 2 Shop vouchers and no diesel in my car....


ianclark1275 - 10/1/13 at 11:19 PM

quote:
Originally posted by owelly
If I get gifted cash, it goes in my wallet and dissolves into shopping, fuel, chips etc. It never gets used to buy myself a gift. Likewise, a xheque goes into my bank andeases the overdraft until the next bill eats it. There's more chance you'll spend a voucher in thevway it was intended. That's why I still have a bundle of Love 2 Shop vouchers and no diesel in my car....


couldn't agree more !


puma931 - 11/1/13 at 11:41 AM

At work we have a portal that gives you discount on gift cards (5% @ JS & Asda, 6% @ M&S, 8% @ B&Q etc). You get the discount when you top-up the card online e.g. £100 of credit added to a JS card costs you £95, and you keep the card an just top it up as and when required. Really usefull way of saving money on everyday shopping, plus you also earn ponts on online shopping

I would not buy a HMV card though....


coyoteboy - 11/1/13 at 12:52 PM

You lot need more self control then

I actually usually need control in the opposite direction, I'll spend the voucher plus a load, then worry about fueling the car later


bartonp - 11/1/13 at 01:06 PM

quote:
Originally posted by scootz
Sadly not... debit card.


Worth enquiring of the bank that provided the debit card - some are covered (yes, I didn't know that either until recently). Only fly in the ointment may be Paypal as 3rd party.

Phil.


iank - 11/1/13 at 10:16 PM

Just got worse http://www.jessops.com/


coyoteboy - 12/1/13 at 12:41 AM

Poor customers. What a nightmare.


scootz - 12/1/13 at 08:40 AM

Registering a claim. If you are owed money by Jessops (e.g. due to vouchers not honoured, deposits, returns, pre-paid courses etc) you can register an unsecured creditor claim with the administrators using the form on the PwC website (http://www.pwc.co.uk/jessops). Please note, there is no guarantee that there will be any payment to unsecured creditors of the company. If there is a dividend paid, this will be in many months time and is likely to be only a small proportion of the claimed amount.

Thieving bastards! I don't believe for a second that they didn't know it was all going tits-up pre-Xmas, but they kept selling the vouchers!

I wish the old man had just given me the vouchers when I'd asked so I could have walked in and just taken something to the value.


matt_gsxr - 12/1/13 at 09:14 AM

You may have some purchase protection with Paypal (also thieving gits).

http://www.which.co.uk/news/2011/06/are-your-paypal-purchases-protected-256720/

£100 threshold and undoubtedly a process that will test the patience of a saint.


stevepj - 12/1/13 at 09:28 AM

Scootz,
all may not be lost, they were talking of this on BBC news this morning.
Apparently the purchaser of vouchers bought with debit or credit cards can claim a refund.
More details on Paul Lewis's Moneybox programme on radio 4 at 12 o clock today


Minicooper - 12/1/13 at 01:26 PM

I'm much more concerned about the 1,370 people who don't have a job and the families that may depend on them

David


morcus - 12/1/13 at 01:39 PM

I know its annoying, but they only owe you £100, they owe other groups thousands, and these groups get money first because they're owed more and probably own the stock anyway. These groups are banks and other institutions, that at some level will be linked to all of us, them not getting the money back could well effect huge numbers of people, which is what happened with the subprime mortgages (Obviously this isn't on that scale).


scootz - 12/1/13 at 01:53 PM

quote:
Originally posted by Minicooper
I'm much more concerned about the 1,370 people who don't have a job and the families that may depend on them

David


Thanks for your empathy David!


coyoteboy - 12/1/13 at 02:02 PM

quote:

Thieving bastards! I don't believe for a second that they didn't know it was all going tits-up pre-Xmas, but they kept selling the vouchers!



Yeah, but their way of trying to avoid going boobs up is to sell more vouchers. Can't win.


puma931 - 15/1/13 at 11:38 AM

Another one bites the dust... HMV RIP



quote:
Originally posted by puma931
At work we have a portal that gives you discount on gift cards (5% @ JS & Asda, 6% @ M&S, 8% @ B&Q etc). You get the discount when you top-up the card online e.g. £100 of credit added to a JS card costs you £95, and you keep the card an just top it up as and when required. Really usefull way of saving money on everyday shopping, plus you also earn ponts on online shopping

I would not buy a HMV card though....


motorcycle_mayhem - 15/1/13 at 12:46 PM

*Originally posted by Minicooper
I'm much more concerned about the 1,370 people who don't have a job and the families that may depend on them*


That's me too, my concerns lay entirely with the above. That's 1,370 people who will be in a stressed situation, for quite while. Some will be frantically be looking at the benefits system to pay the greedy landlord, with little security if it all goes wrong. If they have no children, they're probably looking at not having shelter. I've been here, not nice.

Buy some Carpetright, Clinton Cards or Other (enter your struggling retailer here) vouchers at your peril and risk.

I'm expecting some more retailers to fall away, as the greedy Landlords and the escalating Business Rates hit them at the end of Q1 and Q2.