noc231073
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| posted on 10/5/12 at 08:13 AM |
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We seem to kept going back to the same old story ..
Anyone living outside the Uk or anyone living far enough away from Mk premises are treated like second class customers even tought our money is the
same colour.
It must be because we are easy to ignore ie: not bother answering the phone or e mails. It harder to ignore you when you turn up at their door ( which
I had to travel from Ireland to get my missing parts after waiting nearly 5 months waiting for them to be delivered .
The majority of the parts supplied with there kit are cheap and very poor quality...
Anyone I know that are building or bought an Mk in the last 2 years and fall into the above category have had the same problems
I tought Danny was changing things around Mk
Maybe not
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40inches
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| posted on 10/5/12 at 08:28 AM |
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quote:
Originally posted by MEERKAT
I know I'm just starting out building my Indy but i have researched quiet a few independent car builders, few get it right all the time, many
get it wrong often, but I have found MK always easy to approach and happy to help even when I'm not going to spend my hard earned, they seem
genuinely keen to get well built MK,s on the road . My advice to any builder is to take the time and visit Danny and the team on a Saturday morning
at MK its worth it I promise you.
Can I ask why you chose MK over Mac#1, you could probably walk to Mach#1
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fimi7
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| posted on 13/5/12 at 11:49 PM |
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I know this is probably not what you want to hear, but instead of wasting another day waiting I would pickup and source the needed parts myself
without waiting. I bought an MK and I can say the kit as a whole is not perfect and even I missed a few things. For the things I never received I
eventually gave up asking and just figured a way around it.
To be honest I am happy I did so, I have learnt and enjoyed the build much more than just bolting together someone else's kit.
At the end I have redone the front and rear suspension to match what I originally ordered, completely replaced the steering assembly and many other
things.
Long story short, bleep em, get on with the build.
Sad to say but consider it money lost.
--- Ali
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RSr
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| posted on 10/6/12 at 08:10 PM |
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quote:
Originally posted by fimi7
I know this is probably not what you want to hear, but instead of wasting another day waiting I would pickup and source the needed parts myself
without waiting. I bought an MK and I can say the kit as a whole is not perfect and even I missed a few things. For the things I never received I
eventually gave up asking and just figured a way around it.
To be honest I am happy I did so, I have learnt and enjoyed the build much more than just bolting together someone else's kit.
At the end I have redone the front and rear suspension to match what I originally ordered, completely replaced the steering assembly and many other
things.
Long story short, bleep em, get on with the build.
Sad to say but consider it money lost.
No Not what i want to hear
I build as much as I can anyway.
Anyway, I will update on all the forums to i get my stuff.
The parts should have been delivered last week. I called on Friday to say that the stuff had not been delivered. Danny promised to call when he talked
to the carrier (Give me a half hour.) Called up after an hour when I had not heard anything. Was talking to someone else this time but then I found
out that they just ordered a new steering rack for me that was expected to arrive next week to MK. To be modified and sent to me .... it changes fast
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RSr
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| posted on 16/7/12 at 09:35 PM |
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Another month has passed without delivery. Soon this summer will end.
Without That I could finish building my car ... it really sucks ...
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Custardpants
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| posted on 18/7/12 at 12:02 PM |
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What amazes me is that even sending a second set of parts out to this guy would save MK a lot of money - via facebook and locostbuilders he's
probably put off at least one new-build customer, what's that, about £13k?
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snakebelly
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| posted on 18/7/12 at 01:33 PM |
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Maybe I'm being unfair but does the lack of any response to this thread from Danny not speak volumes?
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Mr Whippy
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| posted on 18/7/12 at 02:06 PM |
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ok so the delivery is crap
but none of those outstanding parts are either difficult to obtain elsewhere or particularly expensive, certainly not worth holding up a built for
years over trivial parts, just cut your losses and get on with it
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designer
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| posted on 18/7/12 at 02:56 PM |
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quote:
just cut your losses and get on with it
Who's side are you on?
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matt_gsxr
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| posted on 18/7/12 at 03:31 PM |
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quote:
Originally posted by RSr
Another month has passed without delivery. Soon this summer will end.
I'm still waiting for it to start. You lucky bugger.
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snakebelly
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| posted on 18/7/12 at 04:42 PM |
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Presuming parts are available locally why should he be out of pocket? If he has paid for the parts and if the story is as related I think he has every
right to expect MK to supply his parts
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Mr C
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| posted on 18/7/12 at 05:01 PM |
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You do get worn down by it all in the end. ordered my kit in January 2010 eventually got all the bits earlier this year though cancelled part of the
order because I was fed up waiting. I've still got parts quality issues where body panels were supplied over trimmed from the factory which I am
fed up chasing up, almost feeling embarrassed to have to deal with this. Unfortunately its commonplace in cottage industries, and something which
I'll avoid like the plague next time. My budget for my next project is circa £25k and if anyone wants my money then it will be cash on delivery
of the full product/order, if the company aren't willing to do this then they can take a hike. I'm not prepared to go through the stress
again like yourself.
Companies definitely off my list are SDR, MK and GTS/GT Forte
Girl walks into a bar and asks for a double entendre, so the barman gave her one
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Davegtst
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| posted on 18/7/12 at 05:23 PM |
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Mk really are a truly crap company. I thought I had problems with them but over 2 years for delivery takes the wee big time. I also find it
difficult to understand why others building cars let then get away with it and say cut your loses. What the hell is wrong with this industry? Why do
they think they can treat their customers in such an appalling manor. I wish I had never had any dealings with mk and I bet the op thinks the same
too. Seems strange how Danny pops up when ever they are trying to promote something but is never around to deal with the bad stuff.
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designer
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| posted on 19/7/12 at 10:14 AM |
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quote:
Mk really are a truly crap company
Have only dealt with them once; that was enough.
Too busy boasting about racing and, probably, spending all their time doing it instead of dealing with customers.
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RSr
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| posted on 19/7/12 at 04:55 PM |
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quote:
Originally posted by Custardpants
What amazes me is that even sending a second set of parts out to this guy would save MK a lot of money - via facebook and locostbuilders he's
probably put off at least one new-build customer, what's that, about £13k?
I think it's closer to say, two kits and a full cage. As i know of . I have written on some Swedish forums as well.
quote:
Originally posted by matt_gsxr
quote:
Originally posted by RSr
Another month has passed without delivery. Soon this summer will end.
I'm still waiting for it to start. You lucky bugger.
Thats true, It has not been much of a summer and soon the snow is her again..
[Edited on 19/7/12 by RSr]
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RK
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| posted on 19/7/12 at 05:05 PM |
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This is my image of the kit car game: you want to build something special, think you're saving money, but really end up spending a lot more, and
have a terrible feeling about it once you get the reality check. These companies try their best, but it is not enough in the modern world.
I also have a feeling that adding and subtracting is not a strong point of many builders, who actually spend a lot more than they think. This is not
to say it isn't all worth it in the end, because life experiences are just that.
Caveat: I have never had problems with any UK suppliers, but thankfully, my own kit supplier is no longer trading.
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bobinspain
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| posted on 20/7/12 at 07:50 PM |
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I have a good idea who'll post next.
It's all so predictable.
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MikeR
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| posted on 20/7/12 at 08:16 PM |
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Me ?
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loggyboy
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| posted on 20/7/12 at 09:45 PM |
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quote:
Originally posted by bobinspain
I have a good idea who'll post next.
It's all so predictable.
Switch predicable with inevitable
Mistral Motorsport
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bobinspain
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| posted on 21/7/12 at 08:16 AM |
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quote:
Originally posted by loggyboy
quote:
Originally posted by bobinspain
I have a good idea who'll post next.
It's all so predictable.
Switch predicable with inevitable
I'll stick with predictable.
The two posters I have in mind may yet resist the temptation, so it's not inevitable.
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OX
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| posted on 29/7/12 at 10:50 PM |
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WTF! RSr you must have the patience of a saint .Reading this from your first post i was hoping for a good ending but this just takes the p1s5. Next
time any one from MK posts anywhere on this forum ,some one should post a link to this thread . I'm just glad i brought mine when Marting ran it
. But even then, when i took it to(bla bla can't remember where)to have the corner weights done they pretty much laughed and took the p1s5 and
said sorry we'll do the best we can hehehe !
Edited,took out the word 'Jesus' to keep the believers happy
[Edited on 30/7/12 by OX]
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Not Anumber
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| posted on 30/7/12 at 12:11 PM |
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Its worth people posting on the MK Facebook page. One of the fanboys on there Dale Chadderton starts flaming as soon as anyone stops talking about
racing and criticises MK's customer service. Be a real shame if a few more reaslistic comments got posted there  
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loggyboy
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| posted on 30/7/12 at 12:26 PM |
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I think i would now be calling MK on a daily basis until the parts arrive. Make an absolute nusiance of yourself.
Mistral Motorsport
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RSr
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| posted on 2/8/12 at 11:33 PM |
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snakebelly
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| posted on 3/8/12 at 07:02 AM |
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Lol that made me smile!
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