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Author: Subject: Customer Support R-Tech

posted on 16/5/20 at 11:30 AM Reply With Quote
Customer Support R-Tech

I just bought some Welder plugs and sockets for a DIY TIG welder From R-Tech
Not only were parts cheaper than Ebay. they arrived quickly as well.

But they sent two sockets when they were ment to be plugs.

So I called Customer Support at R-Tech, the experience was just WOW, they said sorry for the error and will send out replacements.

The replacement parts arrived a couple days later.

It's really nice to see some companies still look after their customs.

I just wish I had the money to justify buy a decent TIG, as they would be at the top of my list.

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posted on 16/5/20 at 01:31 PM Reply With Quote
post like yours litter , is it worth buying something from an unknown on the other side of the planet ?, cos if things go pear shaped, they wont be around to help you.

who cares who wins
pass the pork pies

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posted on 16/5/20 at 04:29 PM Reply With Quote
I couldn't rate R-tech higher. Brilliant company to deal with.


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