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Author: Subject: breakdown cover
NS Dev

posted on 25/9/07 at 12:23 PM Reply With Quote
breakdown cover

anybody know owt about breakdown cover??

I've never had any in the last 13 years and never been stranded yet, but I think I am tempting fate now, and though easy to to sort on local journeys, the trip to Mull in october is 540 miles each way and our hire van packed up year before last on rannoch moor which made me glad of breakdown service!! (was only the transit pulling air into the diesel on full load, a 17mm spnner to crack the injectors was all that was needed but I had no tools with me!! )

However!!!!!!

reading all the cover from AA, RAC etc etc they all state they will only recover to your stated destination IF they can't get it fixed locally in a reasonable time and cost..............................

Well, what is resonable?? I would prefer the tow home as I can fix it all myself, its just a case of what tools I can carry!!

I don't want to pay for breakdown cover and then end up landed with a bill of more than the car is worth because I HAVE to get it fixed locally!

Any ideas??





Retro RWD is the way forward...........automotive fabrication, car restoration, sheetmetal work, engine conversion retro car restoration and tuning

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vinny1275

posted on 25/9/07 at 12:31 PM Reply With Quote
I think their wording is if they can't fix it by the roadside they'll tow you to a) a local garage if you've only got the basic cover or b) your original destination / home if you've got the recovery option. That's what I went for with the AA - plus I'm covered for any car I happen to be in - most of the others are only covered for the car you register with them.

HTH


Vince






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nick205

posted on 25/9/07 at 01:10 PM Reply With Quote
SWMBO has a policy with First Call for roadside repair or recovery to destination/home. I'd always rather get the vehicle home where I know my options for getting it sorted without getting shafted. IIRC it was around £60 for the year and covers her, not just the car - i.e. she's still covered if she's in somene else's car.
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smart51

posted on 25/9/07 at 01:23 PM Reply With Quote
If you buy cheapo cover, they'll tow you to the nearest garage and dump you. If you buy the more expensive cover, they'll try and fix your car by the roadside for upto 1/2 an hour then tow you to any UK destination.

I've broken down in my kit car 3 times now Once was a broken gearshift cable, once the big end had gone and the last time the prop shaft came lose. By the time I'd tightened it up again, in the dark, the battery had gone flat because of the hazzards. Rather than boosting the battery, they just took me home.

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Gixer Indy
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posted on 25/9/07 at 01:35 PM Reply With Quote
Ask them if they cover you for accident recovery as well, as a lot dont cos it's not a breakdown,i know a few people that have been caught out.
I use a company called NCI www.ncionline.co.uk sorry, dont know how to do the linky thing! never had to use them,so dont know how good they are,but prices seem fair enough though,and they do accident cover for an extra fee





Flat out til you see God, then BRAKE!

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BenB

posted on 25/9/07 at 01:56 PM Reply With Quote
quote:
Originally posted by smart51

I've broken down in my kit car 3 times now


If you break down too many times (3 times IIRC) they start charging you!!! It might be an idea to check the small print to ensure you're still covered FOC....

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smart51

posted on 25/9/07 at 02:09 PM Reply With Quote
quote:
Originally posted by BenB
quote:
Originally posted by smart51

I've broken down in my kit car 3 times now


If you break down too many times (3 times IIRC) they start charging you!!! It might be an idea to check the small print to ensure you're still covered FOC....


Is that 3 times in the 12 months of cover or 3 times in a certain number of years?

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NS Dev

posted on 25/9/07 at 02:57 PM Reply With Quote
hmmm interesting, cos I checked the small print with both AA and First Call, funnily enough, and even with the "more expensive" policy (the 60-70 quid ones) they still state that they will only take you home if a local garage cannot repair "promptly"..............................

I don't want a local garage to charge me £150 for a quick job that I can do easily.

Presumably the actual AA driver (or other driver) will use some discression if I explain this to him??

PS this is for my tintop, wouldn't worry if it were the locost, can always fix that meself!!





Retro RWD is the way forward...........automotive fabrication, car restoration, sheetmetal work, engine conversion retro car restoration and tuning

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martyn_16v

posted on 25/9/07 at 03:56 PM Reply With Quote
All I know is Green Flag are utter utter pap. I got the other half set up with them this year as I'd heard good things about them, oh how wrong I was. We've had to call them out twice, and neither one was good. First callout they picked her up when the car cut out. Made absolutely no attempt to fix the car, just loaded it up and dumped it back outside the house then left. Mildly annoying, I was always going to fix the car anyway but the guy didn't know that.

The second callout left me absolutely raging. The front lower wishbone on SWMBO's banger decided to part company from the rest of the car going down the M3. Thankfully she managed to miss everything else on the road as she swerved to a stop on three wheels, ending up on the chevrons at the beginning of a slip road. Green Flag were called to come and recover her off this dangerous part of the motorway. When they turned up, the guy refused to take her until she'd paid £80 for recovery. Still shaken, she agreed to it just to get out and back home. They also told her the car was a write off, and 'kindly' took it straight back to their yard 'free of charge'. Needless to say, when I found out when she got home I was fuming. Green Flag have subsequently tried fobbing us off with various excuses about both the charge and the attitude of their driver. First it was 'she told us it was a puncture when it wasn't', well she's not exactly a mechanic, if she gets out of the car and sees a shredded tyre what's she going to say? Next came 'we had to use specialist equipment to recover the vehicle'. A low loader and a winch isn't specialist equipment, it's the only thing I've ever seen them use and we didn't get charged for it the last time. Finally they settled on 'it was a mechanical failure not a breakdown, you're not covered for mechanical failures, this is our last contact, our legal dept now considers this matter closed so bleep off. And by the way, we actually undercharged you, it was supposed to be more but we were feeling nice.'. I don't even know where to start on that, every breakdown is a mechanical failure of some kind, you don't break down if nothing has failed. Utter muppets


... and breathe






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pif

posted on 25/9/07 at 04:17 PM Reply With Quote
i got a flyer from my local halfords for breakdown cover for ....................£1.........

yep, one great big pound. its only for 3 months but would be enough for you to do some shakedown runs and when renewal comes its only £29.

took a bit of dealing over the "fix at the road" or take to a garage. i have agreed they can take it to a garage if its not fixable and they can find a garage prepared to take on the job. doubt it.

they even had MK listed as a manufacturer at the call centre.

have used it once. no probs, third party recovery came out with a fold out the back of a vito style set up and said to me " where's best for you " which got the reply ..home please" .........home in 20 minutes. in fact the guy had loads of tools and was keen to have a go at fixing iteven when i got home but it was 1 am and SWMBO would not be keen on starting problem diagnostics at that time.





been a bit of a rush job really, bodged it all together in just 5 1/2 years.

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trogdor

posted on 25/9/07 at 09:00 PM Reply With Quote
i am very grateful for breakdown recovery! have broken down at least 6 times in the last year, we were with the diamond policy thats provided with the insurance.

its not too bad the whole being recovered to a garage, its never happened to me. I always say i want to get it home. you have agree you can't call them out for the same fault tho.

we are now with AA as diamond wanted silly money for our new car. not sure how good they are. i find that its a bit hit and miss with breakdown recovery. you can get some right prats, but you can get some really helpful guys.

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