trikerneil
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| posted on 5/6/08 at 08:26 PM |
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Rehmann TIG
I bought a Rehmann 160amp TIG off Ebay last December having followed the threads on here.
It worked well for a while but then packed up which was a bit disappointing after all the good reports I had read.
I had a look inside the case but there was nothing obviously wrong, poking and prodding got me nowhere.
So I decided to take Felzen Group up on their 2 year warranty.
I emailed them first for a returns number but got no reply.
So with nothing to lose except the postage I sent it back to them.
I used the track and trace facility on the Parcelfarce website and found out when it had been delivered.
One week later (yesterday) I emailed them again chasing my welder, again no reply.
I was thinking of ringing them up today to keep the pressure up when the Parcelfarce guy rolled up with my TIG.
I've just been down the garage and tested it, nothing major just laid a few welds at different current settings, everything seems OK.
Can't complain at service like that.
Neil
ACE Cafe - Just say No.
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Triton
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| posted on 5/6/08 at 08:32 PM |
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Ding dong sounds like they are on the ball then
My Daughter has taken over production of the damn fine Triton race seats and her contact email is emmatrs@live.co.uk.
www.tritonraceseats.com
www.hairyhedgehog.com
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Mansfield
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| posted on 5/6/08 at 08:36 PM |
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That is excellent news for when mine goes pop.
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joneh
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| posted on 5/6/08 at 09:15 PM |
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I suppose they spend more time fixing welders than sending emails.
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tks
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| posted on 8/6/08 at 04:21 PM |
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quote:
Originally posted by trikerneil
I bought a Rehmann 160amp TIG off Ebay last December having followed the threads on here.
It worked well for a while but then packed up which was a bit disappointing after all the good reports I had read.
I had a look inside the case but there was nothing obviously wrong, poking and prodding got me nowhere.
So I decided to take Felzen Group up on their 2 year warranty.
I emailed them first for a returns number but got no reply.
So with nothing to lose except the postage I sent it back to them.
I used the track and trace facility on the Parcelfarce website and found out when it had been delivered.
One week later (yesterday) I emailed them again chasing my welder, again no reply.
I was thinking of ringing them up today to keep the pressure up when the Parcelfarce guy rolled up with my TIG.
I've just been down the garage and tested it, nothing major just laid a few welds at different current settings, everything seems OK.
Can't complain at service like that.
Neil
Did you write down your own serialnumber is the unit the same?? or is it repaired???
Tks
The above comments are always meant to be from the above persons perspective.
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thomas4age
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| posted on 9/6/08 at 03:20 PM |
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good question TKS,
appart from that it sure sounds they do a better job than the other make welders, the square faced ones in red and blue, a bloke here in holland had
his one go pop 3 times and got send little bags with electronic parts that he has to solder in himself....
grtz Thomas
If Lucas made guns, Wars wouldn't start either.
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Echidna
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| posted on 11/6/08 at 06:14 PM |
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Hi guys,
I have won a TIG AC/DC welder from the same guy (Felzen Group) 3 days ago but since now i have no response from them. I have sent them several emails
but have no answer yet. Is there anyone to suggest something?
I hope theis welders have better efficiency than their communication! 
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NOTE:This user is registered as a LocostBuilders trader and may offer commercial services to other users
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